Operations | Monitoring | ITSM | DevOps | Cloud

ManageEngine

How does a DNS work?

DNS resolution is the first step taken to form an internet connection. This includes when any device is being used to access a website or any type of internet-enabled application, such as e-commerce, CRM, or food delivery. These applications are connected to the internet via IP-backbone, which is typically controlled by a protocol named BGP (Border Gateway Protocol). Each application has a unique numbering schema on the internet, referred to as IP address.

Five worthy reads: Is merging artificial intelligence with your thoughts really a good idea?

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. In this edition, we’ll learn what brain-computer interfaces are, their crucial medical applications, and the ethical challenges they pose.

What does ServiceDesk Plus do? | Unified IT and enterprise service management platform

ServiceDesk Plus is the flagship ITSM and ESM platform from the ManageEngine suite of products. The platform, available in both cloud and on-premises versions, is built for enterprises at all levels of IT maturity to find quick value in their ITSM investment. ServiceDesk Plus offers out-of-the-box capabilities such as no-code automations, visually configurable workflows, a conversational AI agent, and rapid creation of new instances.

Simplify multi-client IT management with integrated RMM and PSA solutions

For managed service providers (MSPs), business revolves around their clients. Tasks like endpoint management, network monitoring, IT security enhancement, and SLA management are routine in the life of an MSP technician. Most standard tasks are handled through two major tools, namely remote monitoring management (RMM) and professional service automation (PSA) tools.

Startup and running configuration management

Configurations are considered the heart of network infrastructure. They are often adjusted to improve the overall workflow of the network environment. One small unnecessary change to a configuration can bring down an enterprise’s entire network infrastructure. Therefore, the changes made to configurations must always be checked to ensure they are in sync with the devices to improve efficiency and performance. A network configuration is generally divided into two parts: 1.

Overwhelmed with network infrastructure monitoring tools? Why go for many when you just need OpManager Plus?

Network infrastructure monitoring is a crucial part of modern IT business. You need a flawlessly functioning network to deliver services and products to the end users. As the size and complexity of a network grows, so do the stakes. Any issue in a large enough network will cause multiple repercussions, and network administrators fight an uphill battle trying to troubleshoot them. With the right sort of monitoring tool, you can ensure a better experience for both the users and the admins.

5 main features that make up the best website monitoring tools

We live in an era where people would rather take the crowded rush-hour subway than drive through slow moving traffic. Website visitors are likely to bounce if a page takes more than four seconds to load. Once gone, there’s a high probability they’ll never be back. Keeping a close watch on your website performance is the only solution for maintaining a high traffic website.

The future of work paves a new path to customer obsession

he accelerated digital transformation we've witnessed since the beginning of the pandemic has provided plenty of people-centric opportunities, especially as we automate mundane tasks. All of the innovations that shook the industry—the advent of robotics and automation, the collection of employee data to build user behavior baselines, and the shift in power from employers to employees—have driven us to a place we used to call the future of work, which is here now.