Extending Workflows to Incidents, Service Requests, Problems, and Assets in ServiceDesk Plus Cloud

Extending Workflows to Incidents, Service Requests, Problems, and Assets in ServiceDesk Plus Cloud

In this webinar, we'll unwrap the upcoming visual workflow builders for incidents, requests, problems, and assets in ServiceDesk Plus Cloud. These enhanced workflows will help you drive service processes while automating actions such as approvals, task management, communications, and more.

What's new with Workflows in ServiceDesk Plus Cloud:
👉 Map the flow of complex ITSM operations based on parameters like incident criticality, resource questions, asset type, and more.
👉 Accelerate service desk productivity by configuring condition-based automations, like approvals, notifications, or field updates, in a single canvas.
👉 Orchestrate enterprise service delivery by embedding custom functions, webhooks, or circuits within your request workflows.

👉 Major features and improvements - https://mnge.it/new-features
👉 What's new in ServiceDesk Plus Cloud - https://mnge.it/new-features-cloud

👉 For more information on ServiceDesk Plus, visit https://mnge.it/what-is-SDP
👉 Schedule a personalized demo from our experts - https://mnge.it/Get-free-demo
👉 Get a tailored price quote - https://mnge.it/Contact-Sales
👉 Get started with a 30-day free trial - https://mnge.it/Start-free-trial
👉 ServiceDesk Plus pricing - https://mnge.it/Pricing
👉 ServiceDesk Plus editions - https://mnge.it/Compare-editions
👉 Key features and capabilities - https://mnge.it/Key-features

Useful resources

👉 The definitive guide to IT incident management - https://mnge.it/tLU
👉 Incident vs problem vs change vs asset - https://mnge.it/ZTX
👉 A comprehensive guide on major incident management in ITIL - https://mnge.it/KFi
👉 A comprehensive guide to IT problem management - https://mnge.it/yRx
👉 A comprehensive guide on change management - https://mnge.it/change-mgmt-guide
👉 What is Change Advisory Board (CAB)? - https://mnge.it/bLi
👉 A comprehensive guide on knowledge management in IT - https://mnge.it/hlV
👉 IT asset management best practices - https://mnge.it/P6l
👉 An extensive guide to building an IT service catalog - https://mnge.it/02Z
👉 A comprehensive guide to help desk software - https://mnge.it/IEv
👉 What is an IT ticketing system? - https://mnge.it/Vfb
👉 What is an SLA? - https://mnge.it/what-is-sla
👉 What is service request management? - https://mnge.it/ctM

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