Configuring an effective service management process
This video helps administrators understand the key admin configurations needed to set up an effective service management process in ServiceDesk Plus.
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Configuring an effective incident management process
This video helps administrators understand the key admin configurations required to set up an effective incident management process in ServiceDesk Plus.
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ServiceDesk Plus - Request Management as an Administrator
ServiceDesk Plus is game-changing IT help desk software used by more than 100,000 service desks across 185 countries. This video series will help you get the most out of ServiceDesk Plus .
Configuring an effective Incident Management
Learn what needs to be done under Admin configurations to setup an effective incident management process.