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fabrix

How CloudFabrix Telco Service Assurance Uses Multi-Protocol and Multi-Layer Correlation to Improve Service Delivery

Apr 2, 2024 By Tejo Prayaga In Fabrix
Telco service providers face a unique set of challenges when it comes to service delivery. Their networks are complex and heterogeneous, and they need to be able to correlate events from multiple protocols and layers in order to quickly identify and resolve problems.
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canonical

What is a telco cloud?

Mar 27, 2024 By Benjamin Ryzman In Canonical
Telecommunications companies (telcos) are well on their way to transforming their infrastructure from the legacy, unadaptable, complex network of dedicated hardware from yesteryears to agile, modular and scalable software-defined systems running on common off-the-shelf (COTS) servers. Within this space, the current trend, driven by 5G deployments, is to complement tried and tested network function virtualisation (NFV) infrastructure with cloud-native network functions (CNFs).
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canonical

Telco-grade Sylva-compliant Canonical platforms

Feb 29, 2024 By Serdar Vural In Canonical
In December 2023, Canonical joined the Sylva project of Linux Foundation Europe to provide fully open-source and upstream telco platform solutions to the project. Sylva aims to tackle the fragmentation in telco cloud technologies and the vendor lock-in caused by proprietary platform solutions, by defining a common validation software framework for telco core and edge clouds.
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logitio

The Role of Observability in Telecoms

Feb 15, 2024 By David Benson In Logit.io
The rapid growth of 5G technology and expanse of the Telecoms industry has created the need for these organizations to implement effective data-driven decisions, to enable the future profitability of their companies. This raises the challenge of analyzing data from various sources across complex networks to derive insights and ultimately decision making.
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resolve

RAN: The Unsung Heroes of the Telco World

Feb 13, 2024 By Graham McDonough In Resolve
Radio Access Network (RAN) – it’s not just an acronym, it’s the backbone of your mobile experience. Ever wondered how your smartphone seamlessly connects to the digital universe? You can thank RAN for that. The RAN plays a crucial role in the overall performance and coverage of a mobile network. As Telecom providers strive to meet the ever-growing demand for reliable and high-speed mobile services, the importance of an optimized RAN infrastructure cannot be overstated.
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canonical

How telcos are building carrier-grade infrastructure using open source

Sep 8, 2023 By Felipe Vanni In Canonical
Service providers need cloud infrastructure everywhere, from modern 5G and 6G network functions running in the network core to sophisticated AI/ML jobs running on the edge. Given the sensitivity of those workloads to any interruptions, outages or performance degradations, the cloud infrastructure used by telecommunication companies needs to be fast, robust and ultra stable.
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opsmatters

The Role of BSS Products for Telecom Operators

Aug 18, 2023 By OpsMatters In OpsMatters
BSS - Business Support Systems - is a software application set that enables service providers to manage their business operations and support their customers. BSS products for telecom are designed to streamline operational activities and improve the customer experience. After reading this article, you will learn more about how BSS products are revolutionizing the telecom industry by enabling CSPs to prioritize customers and offer modern services.
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servicenow

Elevating telecom service delivery: A chat with industry experts

Jan 12, 2023 By Spencer Beemiller In ServiceNow

The telecommunications industry led the charge on technology adoption decades ago. Now the industry is facing a severe technology debt. As customers demand faster and better products, companies must somehow update or adapt legacy infrastructure to deliver cutting-edge services. To keep up, executives are making bold choices: investing billions in infrastructure to keep up with demands for digital services and building workflows to eliminate silos between departments.

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ribbon

An Overview of STIR/SHAKEN: What it is and Why it is Important

Dec 21, 2022 By Dan Teichman In Ribbon

Receiving a phone call from an unfamiliar number—and deciding whether or not to answer that call—has become an increasingly pervasive problem for nearly everyone. Sophisticated robocalls and Caller ID spoofing are now a regular (albeit frustrating) part of consumers’ daily lives.

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opsmatters

How Telecoms Companies Can Usher In A New Era Of Customer Service

Dec 13, 2022 By Chris Mills, Head of Customer Success, Slack In OpsMatters
Few sectors face the level of pressure on their customer service teams that telecoms businesses do. From helping new home owners get set up with super-fast internet, to keeping families connected across continents, customer experience is everything in telco. Providing some of the most important services to keep the world connected, though, is a demanding responsibility to manage. Whether you're working from home and trying to join an important meeting, or catching up with an old friend, when connections falter, frustrations rise quickly.
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