Operations | Monitoring | ITSM | DevOps | Cloud

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What is RMM Software? A Modern Definition Plus Evaluation Criteria for 2023

RMM is short for remote monitoring and management. RMM software is used to do two things: a) gather information from remote endpoints and networks to assess their health; and b) perform various remote IT management tasks on them without disruption. RMM solutions are most widely used by managed services providers (MSPs).

Patch Management Overview with Explanations

Since the number of malware attacks continues to rise every year, effective patch management is more important now than ever before. In fact, a recent Market Data Forecast report on the patch management industry claims that “the global patch management market size is forecasted to grow USD 1084 million by 2027 from USD 652 million in 2022, growing at a CAGR of 10.7% between 2022 and 2027.” Learn more about patch management and its multiple benefits in this overview.

Backup Deduplication: Overview for MSPs and IT

Backups are needed for everything from restoring a lost or damaged file to completing an entire disaster recovery. Data backups require a lot of storage space, which takes up more resources and drives costs up. To make the most of this storage, businesses need to optimize their data backups. Fortunately, backup deduplication can help reduce the overall load on data storage and provide other benefits.

Automated Patch Management is Critical for Modern IT Operations

In today’s increasingly complex IT and networking environments, automated patch management is a critical component to maintaining business operations and keeping organizations secure. Organizations are constantly under threat, with the average seeing 497 cyberattacks every week, and automated patching is one part of cybersecurity hygiene that helps reduce an organization’s attack surface.

Complete Guide to Data Backup & Recovery

In an increasingly digital business world, data backup has become vital for the protection of an organization’s interest. Businesses of all sizes can get hacked or breached, and indiscriminate ransomware attacks cause countless orgs to lose their valuable data to cyberthieves every year. Even disgruntled employees or other insider threats can steal or delete their valuable digital assets.

Mobile Device Management Strategy: Steps & Tips

Pew research reports that the percentage of adults who own smartphones is up to 85%. These mobile devices are also being used frequently for work. The addition of an increasing number of mobile devices within companies causes IT environments to be more complex, making it necessary to have a centralized management tool for these types of devices. Mobile device management (MDM) is software tool designed to allow IT to manage smartphones and tablets that are used within a business.

How to Secure Your Data in the Cloud

We’ve entered a time when hard drives are becoming less important than data speeds, syncing, and remote storage. More and more end-users are saving their files in the cloud for convenience, safety, and cost savings. That said, some people still have concerns about cloud computing -- namely around security. How safe are files that are stored hundreds or thousands of miles away, on some other organization’s hardware?

The Key Principles of Data Protection (EU, and North America)

There’s no doubt that the typical modern enterprise generates large amounts of data that must be moved, analyzed, and safely stored. Because much of this data involves the privacy of users and customers, various laws and regulations have been created to drive strong protection practices. While these regulations vary a great deal from country to country, the underlying concept remains the same: keep data safe while making it available to authorized users when they need it.

Mobile Device Management (MDM) Overview

The use of mobile devices within organizations is steadily increasing, and it’s not slowing down anytime soon. Zippia reported that around 3 out of every 4 employees use their personal cell phones for work. Mobile devices in the workplace can provide many benefits, but can also bring more risks, which is why mobile device management is needed.

The 3-2-1 Backup Rule Explained

Data disasters are practically inevitable, but a planned out backup strategy can combat their damaging effects. The Cybersecurity and Infrastructure Security Agency (CISA) of the U.S. government is a major organization that recommends sticking to a 3-2-1 backup strategy. Follow the 3-2-1 backup rule to ensure that your data is kept safe.