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xMatters

Building your First Flow - xMatters Support

Creating flows with xMatters low-code workflow builder, Flow Designer is simple. To execute a flow you need two things: A trigger and at least one step. The trigger will initiate the flow, and the step will perform an action. However, flows can get as large and complex as your incident process requires and can be used to automate and add intelligence to your resolution processes.

Flow Designer Overview - xMatters Support

xMatters low-code workflow builder, Flow Designer, lets you build and execute multi-step processes simply by dragging, dropping, and connecting steps. Steps perform an action in your resolution process. That action could be enriching data from an external tool, creating a ticket in a service desk, or sending an actionable notification. The possibilities are endless.

OAuth Authentication - xMatters Support

OAuth is an open standard system that uses tokens to grant access to systems or information without using a password. OAuth authentication authorizes requests to the xMatters Rest API by passing a token in the header of your requests. This means you don’t have to store user names or passwords in your applications, keeping your user’s information secure.
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Orchestration vs Automation: Which Does Your Business Need?

Digital transformation is accelerating rapidly to include virtually all enterprise functions. Organizations of all size, across all industries, are leveraging digital technology to enhance customer service and improve work efficiency. Integrating automation into core business functions has become a must to stay aligned with the ongoing digital revolution. The growing migration to the cloud has resulted in the distribution of company data and applications across multiple locations. This means that many complex business processes must leverage IT resources from the cloud and on-premises. This is where automation and orchestration can greatly improve the performance and efficiency of these complex tasks.

The Anatomy of a Rollback Deployment Workflow

Your new release tested fine on staging, but it’s not playing nicely with applications and services in the wild. Your monitoring application notices something going wrong and raises the alarm. But often raising the alarm isn’t enough – to solve complex issues, you might need to roll back to the last good deployment while you figure out the root cause and get multiple people working together on the solution.

Configuring an External Conference Bridge - xMatters Support

The Conference Bridge page is used to configure externally hosted conference bridges for use in your workflows. An external conference bridge is hosted through a third-party provider rather than xMatters. You can use an external bridge to connect to Webex, InterCall, GoToMeeting, or other conference hosting solutions.