Migrating to Microsoft Teams can be fraught with unexpected challenges that threaten to derail your project’s momentum and inflate costs. Typical issues during a Teams migration effort include timelines that perpetually stretch, unforeseen complications during software rollouts, and the dire consequences of inadequate network infrastructure. Especially with Teams’ reliance on high bandwidth due to integrated video and voice features, preparing your network to handle these demands is crucial.

In today’s digital work environment, the necessity for seamless connectivity cannot be overstated, with any disruption significantly impacting productivity. Microsoft Teams has emerged as the most impactful application on a user’s day-to-day work life. According to Okta, the authentication vendor, Microsoft 365 and Microsoft Teams is the #1 application across enterprises.

Our ‘Global Microsoft Teams Performance Trends’ report revealed some very interesting facts about enterprise usage of Teams. Using insight drawn from hundreds of thousands of Teams users, we’ve figured out the issues that plague certain regions. Don’t worry, we haven’t just filed that under “important stuff for later”, we’ve created an action plan for your organization you use to make its Teams performance much better. Let’s dive straight in.

In the fast-paced landscape of modern workplaces, efficient communication and collaboration are paramount for success. Microsoft Teams has emerged as a cornerstone tool for many organizations. However, persistent and often unseen performance issues such as poor audio or video quality can stifle productivity and have a negative impact on the customer experience. Optimizing Microsoft Teams will allow you to use the platform to its peak performance for maximum productivity.

In today’s digital age, seamless communication is the lifeblood of every successful business. For revenue-driven teams, mastering Teams performance is central to collaboration, client interaction, and overall operational efficiency. In fact, a recent report published by research firm EMA found that sales personnel use Microsoft Teams more than 5 hours per day on average, and 49% said that Teams has a direct impact on customer service & revenue.

Did Microsoft Teams chat seem a little quieter on Friday, January 26th? Maybe messages seemed to be coming in choppily or delayed – possibly some issues logging into Teams. It wasn’t a coincidence, Microsoft Teams started experiencing issues earlier in the day and at 11:45 a.m. ET issued incident TM710344 with the following message on X – formerly known as Twitter.

Judging by the tweet storm (or is that called an X storm now?), productivity in corporate North America took a big hit as the week ended. Microsoft Teams had an issue that was “impacting multiple Microsoft Teams features”. Users reported problems of: messages not posting, inability to access files, and interrupted workflows.

As a business leader, you know the power of seamless digital communication. In today’s fast-paced landscape, Microsoft Teams has become the backbone of collaboration, client interaction, and overall efficiency. But when Teams falter, the consequences can be dire. It can erode your revenue streams and dull your competitive edge. That is why overcoming Teams performance challenges is essential for your organization’s success.