Given the numerous cyber-threats that organizations face these days, security has become one of the most serious issues on everyone’s mind. When it comes to protecting business-critical environments from malware, various security measures can make a significant difference. Patching is one such important component of ensuring the security of your infrastructure and data.

As any organization grows and goes wider and bigger, their infrastructure and the IT landscape also expands. The “N” number of dependencies and running tasks at a moment needs careful monitoring. However, bigger the organization, the more complex and difficult it gets to monitor the transitions and communication. Without the smooth transactions and perfectly running operations team, day-to-day business would go through many hurdles.

IT Service Desks are developed as an efficient mechanism of delivering quick help whenever your employees need it. But as businesses grow, so does the request volume and the pressure on the technicians to attend every call and resolve a ticket. And with the onset of the work-from-home necessity induced by the COVID-19 pandemic, IT teams are struggling to efficiently support a remote workforce with minimum resources.

Server Monitoring is referred to as consistent monitoring of all network infrastructure, related to servers to analyses their resource utilization trends & later optimize it for a smooth end-user experience. The concept of server monitoring is straight forward, it is the collection of data from servers & real time or historical data analysis to make sure that the network servers are free from impending issues are performing optimally thereby fulfilling their intended function.

IT solutions are either utilized as a service or procured from third-party vendors by organizations of all types and sizes. This enables organizations to gain access to reliable IT technologies without having to internally build, operate, or manage the underlying systems. As a result of this, both the organization and the solutions provider sign a service-level agreement (SLA), which commits the vendor to deliver services that meet the established performance requirements.

Hyperconverged Infrastructure is a unified system that combines computer network and storage in one easy way to manage virtualized systems. To give you a brief understanding, these systems have two major components hypervisors and storage controllers. To elaborate further, typically the hyper converged systems are available as fully integrated hardware appliances and a standalone software. The question now arises how does it work?

Managing hardware assets, manually, from the time they are purchased to the time they are disposed of is a tedious, cumbersome task that is susceptible to many errors. These manual and scattered processes are often inaccurate and difficult to manage. Manual data keeping means that asset information is stored in silos, which raises the overhead expenses, increases the likelihood of asset theft and losses, and makes it hard to comply with the organization’s standards and regulations.

Efficient Data Center monitoring and management supports our digital economy. As a result, operation and protection of the Data Center are critical. For reliable and safe monitoring, transparency is of utmost importance. But it is surprising to witness that one of the least explored area in data center network establishment is monitoring. This is ironic because at its core, a network has two goals: 1) Get packets from A to B 2) Make sure packets are received from A to B.

Is it important to your customer to understand the distinction between IT Operations Management (ITOM) and IT Service Management (ITSM)? Most likely not. Your customers are only concerned with how quickly you solve their problems. It makes no difference to them which application or infrastructure you use. So why should you, as an organization, be concerned about the meaning of these concepts, how they align, how they differ, and why they matter?

ITSM is a hot topic for people who manage IT infrastructure. And due to the immense changes, we have experienced this past year, there are new developments that show where the industry is headed. ‘Automation’ has been all the craze for the past few years, but it is now more relevant than ever. Then there is ‘digital transformation’, the buzzword of 2021, which is a result of the rapid levels of digitization that all organizations are experiencing.