The ongoing changes in business operations across the globe have yielded one positive result for the businesses – the digital transformation process has accelerated. With teams working remotely, the need for collaborative, accessible, cloud-based, and secure platforms has never been more urgent.

Network Monitoring is often considered the key in ensuring an efficiently run network. However, as the business and its operations keep expanding, network monitoring goes from being a responsibility to become a necessity. At a larger scale, network issues can result in significant hindrances for the operations.

Across the technology and IT infrastructure domain, log files are recognized as often time-stamped files that can virtually record all critical information about events occurring within the purview of your IT network, OS, or other software applications. Some log files are humanly interpretable, while others are largely meant for machines to consume.

Automation has evolved from being a management consultant’s go-to-advice to being a central part of every organization’s strategic plan. The biggest misconception about automation is that it is exercised in areas where the company wants to reduce human capital. Contradictorily, automation standardizes mundane processes and frees employees to focus on more value-producing activities that require their unique skills and knowledge.

As the BFSI market gets more crowded, the only real differentiation available for businesses in this industry comes down to superior customer experiences. And this applies to both the internal teams and external customers. If the IT teams at the firm get the right type of support, they can work more efficiently and provide a seamless experience to the external customers.

When it comes to network monitoring all types of IT infrastructure ranging from consolidated to distributed workload conditions even the largest insurance company face challenges. Although, the organization gets access to a large human capital base, enjoys the trust & brand equity of millions of customers, and always has resources to immediately address its strategic concerns. But still to monitor the hybrid IT environment and get a comprehensive picture is in itself a challenge!

Almost every single industry is now facing some form of convergence. Generally, it begins with optimizing a process and then optimizing the enterprise management systems for federating the management of each process. For the services industry, this convergence between systems has primarily been within the bounds of information technology. Manufacturing has an entirely different story to tell.

With the growing focus on human capital management, the concept of employee experience has embedded itself into IT service management. The changing global landscape means that employees working from any remote corner of the world expect seamless service delivery irrespective of different channels, time-zones, or even devices.

The network monitoring teams can now tap into Internet-of-Things, software-level network, and cloud-based services to ensure maximum uptime and optimal network performance. However, adapting to these technologies would mean defining new practices for legacy architecture integration, reengineering the monitoring workflow, and evaluating the toolkit for enhancing comprehensive and layered network management.