In the first portion of the underutilized RMM features series, we discussed the use of Site Concentrators and Data Overdue Cross-Checks. This time we’re going to discuss Monitoring Templates. MSPs have shied away from Monitoring Templates in the past because of the effort needed to set them up. I think this is the wrong way to look at them; we need to be thinking long-term here.
Over my time as a Sales Engineer and Partner Success Manager, I quickly learned that there are a few under-utilized features of N-sight RMM. While performing RMM dashboard audits, three of these features routinely came up in conversation with our partners. They include the Site Concentrator, Data Overdue Cross-Check, and Monitoring Templates. In this blog series, we will briefly cover uses in your day-to-day work and implementation of the features.
As many workers have shifted to working in offsite locations, the need for secure remote access for remote support and device management has never been greater. IT teams need It can be difficult to securely access and control all your organization’s endpoints, but secure remote access solutions simplify and streamline that process.
NOC (Network Operations Center) is responsible for monitoring and managing the entire IT infrastructure 24/7. It manages servers, routers, firewalls, VPN gateways, switches and any devices used by an organization. The staff working at a NOC alerts the IT staff when it observes anything untoward or out of place with all this equipment. They perform routine maintenance tasks like updating software patches, rebooting systems and installing new firmware.
