The hype has gone off the charts for AI and machine learning tools' potential in IT organizations. It’s time to temper expectations and move towards a sensible adoption path. Artificial intelligence is not fairy dust sprinkled on a data center, despite the enthusiastic proclamations of many IT operations vendors today. A couple of years ago, AI was the bride atop the wedding cake. It was perfect, with promises to render obsolete errors and out-of-control performance issues.