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AIOps

The latest News and Information on AIOps, alerting in complex systems and related technologies.

How to streamline your ITIL incident management process

Are you trying to streamline your sluggish ITIL incident management? Maybe you’re facing challenges with incident routing, lengthy resolution times, or inconsistent team communication. If so, the IT Infrastructure Library (ITIL) can help you improve IT reliability and incident resolution. This blog unveils the secrets to optimizing your ITIL incident management processes to take your incident response from slow to stellar.

Security and Compliance Network Cyber Essentials

Best practices are key when approaching your cybersecurity and compliance strategy, any source of guidance is beneficial. The Cyber Essentials is a UK Government, industry-supported set of best practices introduced by the National Cyber Security Center (NCSC) to help organizations demonstrate operational security maturity.

IT in Motion: The ScienceLogic Innovation Story

ScienceLogic CEO and Co-founder, Dave Link, jumps on the IT in Motion podcast for a special episode revealing our NEW book, Innovation: Journey and Outcomes for the AIOps Revolution. In this episode, Dave discusses the inspiration for writing the book as well as some of his favorite chapters in the story.

Data-centric AIOps: The Next Frontier With Observability Pipelines

Data-centric AI is the new frontier in AI, where the models themselves now remain stationary while tools, techniques and engineering practices improve data quality. As Andrew Ng puts it, “Data-centric AI is the discipline of systematically engineering data to build an AI system.”

Resolving a Critical Incident in Core Banking: A Deep Dive into Application Patch Malfunction

In the dynamic environment of core banking systems, maintaining seamless operations is crucial. However, unforeseen complications can arise, leading to critical incidents that demand immediate and effective resolution. A recent incident involving an application patch malfunction presents a compelling study on the intricacies of managing and resolving system anomalies in real-time.

The Business Cost of Downtime and How AIOps Enables Faster Fixes

IT downtime is no doubt a costly business. As soon as service starts to degrade, companies start to lose money. Studies by Gartner and IBM show that the average cost of unplanned downtime to enterprises ranges between a staggering $5,600 and $9,000 per minute. For ecommerce businesses, like Amazon, the stakes are even higher, potentially resulting in a loss of up to $220,000 for every minute of downtime.

Understanding IT discovery for ITSM and modern IT stacks

IT discovery is the process of systematically identifying all existing IT components within a tech stack. It involves discovering hardware and software, understanding their configurations, and mapping their interdependencies. Much like your annual doctor visit can proactively identify potential health issues, your IT discovery process can also flag problems and deliver insights to ensure improved operational well-being.

ScienceLogic Chronicles Pioneering AIOps Journey in New Book "Innovation: Empowering IT Operations for the Future"

ScienceLogic announces the publishing of a new book, "Innovation: Journey and Outcomes for the AIOps Revolution," that chronicles the journey of the company as a trailblazer in IT Operations Management (ITOM) and the ever-expanding realm of AIOps. Authored by CEO David Link, the book delves into the narrative of how the ScienceLogic SL1 platform has grown to empower organizations to navigate the intricate challenges of managing complex, distributed IT services with unparalleled speed, scale, and real-time precision.