Operations | Monitoring | ITSM | DevOps | Cloud

Nexthink

Clinical Digital Experience: Happy Staff, Healthier People, Lower Cost

It’s been a dynamic few years for healthcare, to say the least. The entire sector has been under immense pressure – not just for the clinical staff on the front lines but also for personnel behind the scenes. The rapid expansion of telehealth and remote work, ongoing application upgrades and refactoring, mergers and acquisitions, revenue pressure due to delayed procedures, staffing challenges of all kinds… All have had an impact on satisfaction and overall experience.

Burning Green - 3.5 million PCs Show Heavy e-Waste in Corporate IT

Almost since the moment the world shut down at the start of the pandemic, we’ve heard what a blessing remote and hybrid work is for environmental sustainability. With fewer of us driving and flying for work, it can feel like hybrid work is the sustainable solution we’ve dreamed of for so long. Yet at the same time, attention is also being cast on big tech companies like Facebook and Google for their role in producing (and curbing) e-Waste.

Automation Anxiety: What Role Do Humans Play in an AI-Driven Future Workplace?

What tasks can machines do for us? That’s what business leaders were pondering back when automation and AI were still new, cutting-edge technologies. Now the question has changed. What tasks can’t they do? We used to think of automation as a useful method to avoid doing the repetitive, menial tasks that require so little of our brain power and take up so much of our days.

Desktop as a Service (DaaS) Stressing You Out? Read Expert Advice

DaaS (Desktop as a Service) simplifies virtual desktop and application delivery into a cloud-based subscription service that avoids the traditional complexities of on-premises VDI. As such, the potential benefits of DaaS are very attractive to IT teams that wish to establish greater control over desktops, improve security and speed-up provisioning. It’s no wonder that DaaS adoption and consideration is on the rise.

6 Engagement Strategies to Avoid a Sluggish Windows 11 Adoption

Every digital interaction behind a screen depends on the Operating System (OS). It is the most fundamental element of the Digital Employee Experience (DEX). But IT pros are understandably apprehensive about their inevitable Windows 11 migration as so many things can go wrong; and with every failure comes additional delays, costs and frustrations – both for IT and for employees.

The Future Workplace Reading List: 6 Impactful Books for IT Leaders

Business leaders are always on the hunt for that life-changing book – the one that deepens their understanding of the workplace and provides an inspiring roadmap for the way forward. But with thousands of highly-praised books to choose from, it’s difficult to know which ones are retreading the same old ground and which contain truly groundbreaking insights. If you can relate, you’ve come to the right place.

What Happens When Digital Transformation Comes to a Complete Standstill?

When an SCCM update failed, this organization found a creative workaround to install MS Teams on 1,200 devices in 48 hours. While every employee is more reliant on their digital experience in remote and hybrid workplaces, the future of work has brought about an increasing number of communication and support challenges for EUC teams. This gap is only exacerbated by the growing pressure on IT teams to deliver unmatched digital employee experience in the ongoing effort to retain talent.

How a company saved 32k hours of IT support and $1.6M on their Windows Migration

A Windows migration is like taking out the trash–you can always delay it, but you’ll have to do it at some point (and you’ll be so happy once it’s done). Unlike taking out the trash, however, the risk of failure throughout the entire migration process is extremely high, especially when you consider all the moving parts.

UK Companies to Test Four-Day Work Week

Beginning in June, at least 30 companies in the United Kingdom will take part in a pilot of a four-day work week. Employees at these companies will work 32 hours per week rather than the standard 40, with no changes to their compensation or benefits. As the program progresses over a six-month trial period, researchers will analyze its effects on employee productivity, along with other variables including employee wellbeing and the environmental impact.

Get Proactive with Nexthink - Part 1

With the rapid development of innovation within the IT space, teams are dealing with an endless influx of support tickets. In order to provide a consistently exceptional digital experience IT teams must keep up with this evolution. This entails advancing beyond reacting to incidents that have already occurred – and starting to proactively solve issues before they ever make an impact on employees.