Back in 2007, when the VMware team was outlining the benefits of virtual desktop infrastructure (VDI), our presentations included a very specific use case: “global pandemic”. No, we didn’t have a crystal ball through which we could foresee the COVID crisis, more than a decade in advance. But even back then, we were looking at the security benefits of VDI, if global health crisis did suddenly force workforces to go remote.
Just how effective can an employee engagement campaign be? Consider this: A single Nexthink Engage campaign prompted 90% of employees to update their browser in one day. Despite not having access to the enterprise version of the Google Chrome browser, thousands of employees in this U.S. biopharmaceutical company downloaded the personal version of Google Chrome. 5200 employees to be exact.
As “the Great Resignation” continues, employee turnover remains a key challenge and source of anxiety for businesses around the world. In the U.S. alone, last November saw a record 4.53 million workers quit their jobs. But oddly, hiring teams are scrambling to fill open positions. In theory, a mass exodus of employees leaving their jobs would mean there’s an overflow of qualified candidates in the hiring market. But new research suggests that isn’t the case.
A key aspect of my job is to speak to End-User Computing (EUC) professionals on a regular basis—analysts, customers, partners, etc.—to better understand their challenges and objectives. Unsurprisingly, one topic has been coming up a lot lately: Windows 11. Surprisingly, nobody wants to actually deploy it. Or, at least, not right now. Why? After countless discussions, 4 reasons were made clear for their reluctance with Windows 11: These are all valid points.
As the hiring market continues its post-pandemic recovery, the IT industry has come to an interesting crossroads. IT professionals are more in-demand than ever before – and meanwhile, the responsibilities of a modern IT team are shifting dramatically. IT leaders are realizing that restructuring their teams or giving existing job titles new responsibilities isn’t sufficient to meet this moment.
(This article originally appeared in IT Pro Portal) The service desk as we know it isn’t going to vanish into thin air. But, there are some clear indications that the concept of the service desk as we know it is already evolving into something else, something more innovative. The old way of responding to tickets and problem-solving in silos is over.
Time is a luxury that IT workers don’t often have – and that’s particularly true after the massive upheaval all of our businesses have experienced since the pandemic. Ever since the working model changed overnight and digital transformation accelerated to warp speed, IT teams have had to implement new initiatives quickly in order to keep up. But how can they know that these initiatives have been successful?
