The latest News and Information on Service Center Operations Manager and related technologies.
We are GripMatix and believe in no-nonsense tooling to help organizations leveraging the quality of their IT infrastructure and applications and ensure Business Continuity. We think that quality tooling does not need too much explanation. What you see is what you get. We provide CITRIX® Ready Monitoring and because we have a lot of experience in IT consulting for many years ourselves, we provide value by offering tooling made by the experts, for the experts.
If you’re looking to integrate SCOM with your other IT applications your main drivers are probably centered around; increasing efficiency, improving stakeholder engagement, and smashing your incident response times!
While SCOM is a valuable monitoring tool, you may also be using a suite of monitoring tools, such as SolarWinds to monitor network devices, VROps to monitor VMware, and Nagios to monitor your Linux devices, as all these tools are best in class. But, you don’t want to be looking in numerous different consoles to gather all your monitoring data!
Bi-directional sync enables data to be sent to and from SCOM and your ITSM tools, in the following ways: a) OUTBOUND Notifications (PUSHES alerts from SCOM to another tool) b) INBOUND Notifications (PULLS updates on alerts into SCOM from another tool) This means you can choose which SCOM alerts to send across to your ITSM tools (Cherwell or ServiceNow), they are then raised as incidents, and then using bi-directional sync, info relating to the incidents is pulled back into SCOM (Incident ID, Configurat
While SCOM is a valuable monitoring tool, you may also be using a suite of monitoring tools, such as SolarWinds to monitor network devices, VROps to monitor VMware, and Nagios to monitor your Linux devices, as all these tools are best in class. But, you don’t want to be looking in numerous different consoles to gather all your monitoring data!
The NiCE Domino Management Pack is an enterprise-ready Microsoft SCOM add-on for advanced HCL Domino monitoring. It supports Domino system and application administrators in centralized Domino health and performance monitoring to improve user experience and business results. The Management Pack provides clear and precise performance indicators and timely alerts enriched by pinpointing problem identification and troubleshooting information.
TThe Management Pack provides clear and precise performance indicators and timely alerts enriched by pinpointing problem identification and troubleshooting information. It streamlines the workflow and helps for better planning based on detailed reports. The integration into System Center enables a single pane of glass view into your Oracle environment, secured by Microsoft technologies.