So, you’ve been tasked with automating one or more of your tedious, time-consuming IT processes… but, what exactly does that mean? And perhaps more importantly, where on earth do you start? IT process automation (ITPA) can cover a broad spectrum of potential use-cases, ranging everywhere from the Service Desk, to the NOC, to Infrastructure, and well beyond.

In today’s increasingly complex and rapidly evolving business landscape, the integration of automation technologies has become a crucial strategy for organizations aiming to enhance efficiency, reduce costs, and stay competitive. However, convincing stakeholders and key decision makers to invest in IT automation initiatives requires more than just highlighting its potential benefits.

Automation adoption can sometimes feel like trying to teach a goldfish to tap dance – a bit daunting and a whole lot of “wait, what?!” Read on about some of those trials in the world of process automation.

We are thrilled to share with you an exciting development in the world of automation: Resolve Automation as-a-Service (RAaaS), a groundbreaking offering that promises to transform how organizations approach automation.