Observability systems are designed to keep tabs on key metrics, identify unusual patterns, and alert teams when things go awry. Despite best efforts, however, these systems are not infallible, and sometimes they send out alerts for issues that don’t exist. This is what we call a false positive. These false alarms can wreak havoc on team efficiency, lead to alert fatigue, and obscure genuine problems. Let’s delve into what false positives are and why they matter so much.

When it comes to IT automation, the choice between a service orchestration and automation platform like Resolve Actions or building your own automation engine or workflow tool is a pivotal decision. While each option presents its own set of strengths and considerations, Resolve Actions emerges as a powerful solution for organizations looking to streamline their automation efforts. Here’s why.