Operations | Monitoring | ITSM | DevOps | Cloud

April 2023

Automated Employee Onboarding: The Gamechanger for New Hires and IT Teams

Too many IT tickets, not enough time. That’s just one problem that comes with a poor employee onboarding experience, and it’s one that causes deal-breaking difficulties for new employees, and just as importantly, IT leaders in the IT service management (ITSM) department. Ninety-three percent of employers said that a good onboarding experience is critical for retention of new employees, according to market share data from Finances Online. The total cost of voluntary turnover in 2020?

The 7 IT Automations for Highly Effective Organization: IT incident Remediation | Low Disk Space

No organization is immune to outages, unplanned interruptions, or quality reduction of normal service. But having a streamlined response plan can ensure these situations are dealt with more effectively to restore normalcy. In a world where increasingly IT efficiency is being measured by mean time to resolutions, triaging and remediating IT incidents as soon as they occur can directly impact the business in a positive way.

Why Network Automation Is an I&O Imperative

While network automation tools can help infrastructure and operations (I&O) teams improve their agility, lower their costs, and reduce the risk of manual errors, network management stubbornly remains a largely manual process. According to a recent Gartner report, less than 35% of enterprise network activities are automated today, forcing enterprises to run largely using a ClickOps model.