While your approach to network operations (NetOps) is critical to business performance, the challenges of managing the needs of a modern network can keep Infrastructure & Operations (I&O) teams from helping their organization reach its full potential. Here’s what you need to know about NetOps to meet those challenges head on.
As 5G technology advances in power and sophistication, telcos are encountering a new span of challenges. 5G network complexity, coupled with a spiraling volume of data traffic, raises barriers for telco companies seeking to smoothly manage their networks and sustain consistent quality of service (QoS). But a solution is now easily within reach.
Today’s Cognitive Network Operations Center (Cognitive NOC) is a significant advancement that employs artificial Intelligence (AI) and machine learning (ML) to dramatically modernize and improve network management and operations. Working together, the NOC and IT Process Automation (ITPA) propel superior efficiency and effectiveness of network operations, minimize downtime, lower operational costs, and overcome additional challenges in optimizing network performance.
The true financial harm of downtime is significant. As of Aug 11, 2022, each minute costs an average of $9,000, according to the Ponemon Institute, raising the downtime cost per hour to over $500,000. It goes without saying that network outages hurt revenue, kill productivity, and harm the corporate brand, as well as the reputations of professionals who may be dragged into the mess.