Operations | Monitoring | ITSM | DevOps | Cloud

June 2019

The Dollars and Sense of OpsRamp

Enterprise IT teams are dealing with the daily challenges of alert floods, point tool sprawl, and overwhelming hybrid complexity. The recent OpsRamp State of AIOps report indicated that IT professionals are using AIOps tools for productivity gains from intelligent alerting (69%), faster root cause analysis (61%), and better infrastructure performance through anomaly detection (55%).

From the First Mile of Infrastructure Performance to the Last Mile of Customer Experience: OpsRamp Synthetic Monitoring Sees What Your Customer Does

OpsRamp delivers real-time observability that IT teams need to understand the performance and availability of business services. Given that modern digital services rely on dynamic and distributed infrastructure, it is critical to pinpoint performance issues that prevent an enterprise from delivering compelling user experiences. So how do you track the end-customer experience as well?

When Customer Success Isn't Enough

In the old days of pushing tin and cardboard -- i.e., servers and packaged software -- it was comparatively easy to land a deal, hand the account from sales executive to post-sales engineering/support, then move on to the next opportunity. Today, in the cloud-enabled world, there is no more tin (unless you are a cloud or platform provider) and no more software DVDs in boxes. Software-as-a-service (SaaS) offerings require different customer engagement.

OpsRamp Presents at Cloud Expo Santa Clara

Come and learn the latest best-practices on artificial intelligence, cloud management, and the rise of the data-driven IT organization. Global public cloud spending worldwide has now topped $200 billion, according to Forrester Research. Organizations are moving to the cloud at a breakneck pace, looking for agility, flexibility, reliability and cost control.

[OpsComm May] Continuing the AIOps Momentum with the Summer 2019 Release and State of AIOps Report

May 2019 saw the announcement of our latest SaaS platform update - The OpsRamp Summer 2019 release which delivers several new AIOps innovations like OpsQ Observed mode, Topology context capabilities, out-of-the-box Kubernetes dashboards and an array of other features. We also launched our latest AIOps report - The State Of AIOps which gives deeper insights on how AIOps is being used by enterprises in IT today.

OpsRamp Summer Release 2019

The Summer 2019 Release introduces OpsQ Observed Mode to build confidence in machine learning models for IT event and performance analysis. It also includes automated alert suppression to reduce human time spent on first-response to alerts, continuous learning-based alert escalation using live event data, and new infrastructure monitoring capabilities for cloud native environments.

OpsRamp Summer 2019 Release: Faster Situational Awareness with Proactive AIOps and Better Customer Experiences with Cloud Native Monitoring

The OpsRamp Summer 2019 release delivers comprehensive features for modern infrastructure management with intelligent hybrid monitoring and contextual event correlation. The new release delivers AIOps innovations such as OpsQ Observed Mode and auto-alert suppression management along with enhanced network topology maps and new cloud native monitoring capabilities.