Operations | Monitoring | ITSM | DevOps | Cloud

June 2020

OpsRamp Summer 2020 Release Improves Digital Customer Experiences

To little surprise, online spending in the U.S. has grown 40% since the onset of quarantines in March. A similar trend has played out in other countries: in the UK, online retail spending reached a record high of 30% of total sales in April, according to the Office of National Statistics. If there was ever a solid reason to invest in technologies and people to improve customer experiences (both online and offline) it’s Covid-19.

Process Automation for Modern IT Operations Management

Automating repetitive tasks and processes has always been a top priority for business operations and enterprise IT teams. As we experience accelerated digital transformation in this time of remote work, process automation has become essential. In this Tech Talk for IT operations management, we'll focus on the key process automation trends and challenges and demonstrate OpsRamp's remediation and automation capabilities.

Multi-Cloud Monitoring with OpsRamp

In the first quarter of 2020, enterprises spent $29 billion on public cloud infrastructure, an increase of 37% over the previous year. While the global economy was battered by the coronavirus pandemic, organizations still rushed to accelerate digital transformation and ensure business continuity with hyperscale infrastructure.

The OpsRamp Monitor: Outage lessons, GCP advantages, IT careers

For IT professionals, an enduring outage is one of the worst things that can happen. There goes your credibility, and here comes the executive team enraged and impatient. Now of course, given the distributed, multi-sourced nature of IT infrastructure, some outages are simply not preventable. The details are still emerging from the June 9th outage on IBM Cloud. ITPro Today interviewed Forrester analyst Dave Bartoletti for some mitigation advice.

Why MSPs Choose OpsRamp for Hybrid IT Operations Management

OpsRamp’s recent survey found that 91% of IT operations teams were looking to increase spending with managed service providers (MSPs). The major reasons for working with MSPs to monitor and manage hybrid infrastructure were technical expertise (63%), security know-how (52%), and cost optimization (50%). A modern IT operations management (ITOM) platform can help MSPs tame infrastructure complexity by monitoring legacy and modern environments, deliver the right operational context to better understand the impact of infrastructure on the health of IT services, use machine learning techniques to improve critical operational metrics, and handle customer requirements for compliance with secure access to hybrid and cloud IT infrastructure. In this Tech Talk, we'll review key OpsRamp platform technology that enables service providers to accelerate digital transformation for their customers.

OpsRamp Achieves Certification to Monitor and Manage Nutanix HCI

We’re excited to announce that OpsRamp is now officially Nutanix Ready Certified as an AHV Integrated Technology Alliance Partner in the Nutanix Elevate Program. Our certified solution lets customers confidently discover, monitor, and automate not only their Nutanix hyperconverged infrastructure (HCI) but also their broader hybrid IT environment.

IT and OT Convergence

OpsRamp and Mystic River are joining forces to bring you this interactive webinar. Can we create gateways between IT and OT? IT/OT convergence has been defined as the integration of information technology (IT) systems used for data-centric computing with operational technology (OT) systems used to monitor events, processes and devices and make adjustments in enterprise and industrial operations. But what this will look like and what is the new role of IT operations management? What is changing in IT and OT to align these worlds? This Tech Talk features our partner Mystic River Consulting, a firm with proven, repeatable service delivery methodologies and a proprietary platform that drives transformational IT project results, at a game changing speed. We’ll discuss the convergence of IT and OT and dive into a demonstration to show what’s possible with OpsRamp. Also, follow us on social media channels to learn about product highlights, news, announcements, events, conferences and more -

Five ways to achieve faster time to value with enterprise SaaS

The popular perception of software as a service (SaaS) and cloud computing is beautifully simple: sign-up, login and start doing your work. Of course, this isn’t quite accurate; it all depends on the application, business needs and goals. Enterprise SaaS entails business requirements gathering, customizations, integrations, and training.

Improve Website Performance and Availability with Synthetic Monitoring

Any delay in the response time of your website can adversely affect user satisfaction and customer delight. OpsRamp synthetic monitoring allows you to track the performance of your websites and internet services and remove bottlenecks before they can affect your users. This TechTalk with feature a glimpse into the roadmap with OpsRamp product management. Also, follow us on social media channels to learn about product highlights, news, announcements, events, conferences and more -

Mirco Hering on Getting Past DevOps Inertia

Mirco Hering is principal director of APAC DevOps and Agile with Accenture. He supports major public and private sector companies in Australia and overseas in their search for efficient IT delivery. Mirco blogs about IT delivery at NotAFactoryAnymore.com and is author of “DevOps For The Modern Enterprise: Winning Practices to Transform Legacy IT Organizations.”

Overcoming Multi-Cloud Monitoring Challenges With a Digital Operations Command Center

As organizations embrace a combination of hybrid, multi-cloud, and cloud-native infrastructure to optimize business services, technology teams are struggling to control the chaos of their complex IT environments. IT operators need to piece together availability and performance data across different applications and infrastructure components to truly understand the true health of their enterprise services.