The year 2020 was uniquely challenging for business and IT leaders around the world. The sudden shift en masse to remote work put tremendous pressure on IT teams to pivot and keep the show running for business continuity. Going digital is no longer a debate and digital transformation became more than a project in the distant future. So what else has changed in the IT leader’s playbook? We spoke with veteran CIO and author Mark Settle.
The modern enterprise network is akin to the transcontinental railroad system in the United States in the early 20th century: it was far-reaching and commerce depended upon the reliability of the rail service connecting crucial goods with Americans in every town and city. Likewise, networks today are intrinsic to commerce (and daily life) yet they are entangled and multi-layered.
This blog is the second in a two-part series and was adapted from The Enterprisers Project. At a time when CIOs can use cloud infrastructure to turn on new money-making services for customers overnight, how should we measure IT success? Hint: It's not about uptime. In part 1 of this series, we talked about how traditional IT metrics such as server capacity, I/O, utilization, and network throughput are less relevant today in our highly-digital world.
This blog is the first in a two-part series and was adapted from The Enterprisers Project. In 2020, a year like no other, is it still useful to measure IT value based on green, yellow, or red lights on a screen? Now that infrastructure is everything – powering productivity, cutting OPEX, and supporting digital initiatives that may change overnight – flashing lights on a monitor are no longer enough to keep the wheels moving.
In 2020, the concept of observability in IT operations gained mindshare as IT leaders looked for new ways to rein in the complexity that’s grown organically with cloud computing and rapid digitization. Observability differs from IT monitoring in that it focuses on the development of the application and rich instrumentation so that operators can ask meaningful questions about how the software works or is working in production.
Well, hello 2021: are you going to be good to me? In conversations with family, friends and coworkers, most are cautiously optimistic that with vaccines being rolled out things will start to return to some semblance of normalcy in a few months. Meanwhile, there is much work to be done. Enterprise IT managers and leaders always have big mandates and in 2020, those expectations exploded. Technology, after all, has been everyone’s lifeline during the pandemic.
The new year is all about fresh starts, and certainly all of us need that. Still, it's useful to look back and review the events of the previous year. Here are some highlights of OpsRamp's company and product news in 2020.
