Enterprises use managed service providers (MSPs) to handle their distributed IT environments in a flexible, responsive, and cost-effective manner. Service providers that help enterprises embrace digital business models and deliver outstanding customer experiences will see faster revenue growth and better profitability.

The following first appeared on VentureBeat. Despite the economic uncertainty due to the global pandemic, worldwide technology spending in 2021 increased by nearly 9% to $4.2 trillion. The U.S. economy grew sharply across the past three quarters of 2021, leading to stronger consumer spending, higher price inflation, and persistent employee shortages amid the great resignation.

OpsRamp was one of only two vendors to be recognized in 451 Research’s Market Map for Application and Infrastructure Performance Monitoring (AIPM) in the categories of Infrastructure Monitoring, Event Correlation and Alerting. 451’s AIPM Market Map offers a holistic perspective on key emerging categories in the IT monitoring and observability space.