The OpsRamp Monitor captures the latest buzz around what’s trending in the world of ITOps and related technology, and October saw some significant news, including Facebook’s unprecedented outage. Let’s dig in.
There is no shortage of content and guidance freely available on the web on how to think like a startup, act more like a startup, turn your various business units into innovation factories like startups and become more agile and responsive to customer demands just like startups.
The whole point of monitoring and managing your IT services is to ensure that they’re able to keep business services available and responsive to customer demands. But how do you actually quantify the return on investment you get from your IT performance management solutions? Digital Enterprise Journal set out to answer that question in its new research study, The Total Business Impact of IT Performance.