Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Managed Service Providers and related technologies.

Beyond the Horizon - Backup Gets Smart

In this behind-the-scenes conversation from Empower 2025 in Berlin, N-able Head Nerd Eric Harless catches up with Stefan Voss, VP of Prudoct Management at Cove, to unpack what's new and what’s next for cloud-based data protection. From executive summary reports and billing APIs to Google Workspace backup and AI-powered recovery assurance, this episode is packed with insights for MSPs aiming to drive efficiency, reduce risk, and scale smarter.

Beyond the Horizon - Backup Gets Smart

In this behind-the-scenes conversation from Empower 2025 in Berlin, your hosts catch up with Stefan to unpack what's new and what’s next for cloud-based data protection, automation, and AI in the MSP space. From executive summary reports and billing APIs to Google Workspace backup and AI-powered recovery assurance, this episode is packed with insights for MSPs aiming to drive efficiency, reduce risk, and scale smarter. Whether you're navigating cloud migrations, looking for ways to simplify invoicing, or just curious about the future of SaaS protection — this quick but impactful episode has you covered.

Cloud-Based Network Management: Benefits & How it Works

Managing networks has never been more complex—more devices, more remote work, and more security challenges. Traditional on-premise solutions can struggle to keep up, requiring constant maintenance and on-site troubleshooting. That’s why businesses are shifting to cloud-based network management, which provides real-time visibility, automation, and remote access to keep networks running smoothly.

How to Migrate from SolarWinds to Auvik Without Downtime

Switching from one network management system (NMS) to another is a big decision for IT teams and MSP businesses. An NMS is the central hub for everything from network troubleshooting deep dives to planning hardware refresh cycles and enabling quarterly business reviews (QBRs). And even if a different platform is clearly a better fit for your organization than your current NMS, it’s important to consider the operational overhead of actually making the switch.

On-Premise to Cloud Migration Step-by-Step Guide for Network Management

Cloud adoption has reached a tipping point — 98% of U.S. organizations have already migrated at least some business operations to the cloud. Global cloud spending is projected to reach $1.3 trillion by 2025 as companies rapidly embrace off-premise solutions, with 63% of IT decision-makers reporting accelerated cloud migration plans over the past 12 months.

On-Premise vs. Cloud Network Management: Which Is Right for Your Business?

Deciding between on-premise vs. cloud solutions is one of the biggest IT infrastructure choices businesses face today. Both options come with their own advantages and trade-offs. The right choice depends on your company’s needs, resources, and long-term growth plans. In this guide, we’ll break down the key differences between on-premise and cloud-based network management, covering factors like cost, security, scalability, and ongoing management.

It's Not the Cards You're Dealt; It's How You Play Them

If you run IT operations for a managed service provider (MSP), you know you’ve got to work with a lot of different customers, each of whom presents a unique set of challenges to your ability to deliver the services that you offer. These customers expect flawless service delivery—and often, you’re asked to deliver that despite the limitations of your own IT infrastructure. But don’t fret.

How to Justify Switching Network Management Solutions to Your Leadership Team

Switching network management solutions can be a scary proposition, even when the system you have isn’t working well. After all, network management is the cornerstone of visibility, security, and IT operations, and if something is working “well enough” today, then leadership can be change-averse. However, sticking with a network management platform that isn’t a good fit for your environment can lead to waste, administrative overhead, visibility gaps, and reduced network reliability.