Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Managed Service Providers and related technologies.

How Much Are MSPs Charging in 2025? Understanding Trends and Pricing Strategies

Outsourcing IT management to a managed service provider (MSP) has given countless organizations the freedom and confidence to make a real impact, even if they have little to no knowledge of IT. With experts keeping an eye on things and also looking out for cyberthreats, businesses are free to focus on what they do best.

IT and Security Collaboration is the New Normal

IT and security teams have been on parallel tracks for years—each with its priorities, each speaking a slightly different language. IT focuses on uptime and performance, while security zeros in on risk mitigation and threat defense. Alignment has improved, but as cyber threats grow more sophisticated, IT and security leadership must continue working in lockstep.

Taking Control in the Endpoint Era

The unified endpoint management market is expected to grow by 22.4% between 2023 and 2030. This is due in large part to the continuing shift to remote and hybrid work models. Even now, 90 percent of organizations say they cannot manage all their endpoints. With a more mobile workforce, more laptops, tablets, and smartphones are being used on company networks than ever before. Some of these mobile devices are personal devices doing double duty as work tools.

What MSPs Need to Know About ISO 27001 Compliance in 2025

In today’s evolving cybersecurity landscape, managed service providers (MSPs) play a critical role in ensuring their clients’ IT environments remain secure, compliant, and resilient. One of the most widely recognized global standards for information security management is ISO 27001—a framework that establishes best practices for managing security risks and protecting sensitive data.

Scaling from Setbacks: How Chris Kraiss Built a Thriving MSP

What if getting fired was the best thing that ever happened to your career? In this episode of Now That’s IT: Stories of MSP Success, host Chris Massey sits down with Chris Kraiss, founder of ClearPath Technology, to discuss his journey from corporate IT to building a thriving MSP—and the setbacks that shaped his success.

Lewis Pope- Threats and Solutions for MSPs Security

If Head Nerd Lewis Pope had a nickel for every time an MSP underestimated the cost of building an in house SOC he'd have... well practically enough money to build an in house SOC. Building a 24/7 SOC is costly—but there are other solutions. Adlumin an N-able company offers advanced security operations at scale for a predictable cost. Find out more on the Beyond the Horizons Podcast available on YouTube and Apple Podcasts!