Operations | Monitoring | ITSM | DevOps | Cloud

ShipTalk S4E6 | Beyond the Magic Box: Solving AI Hallucinations with Precision RAG

In this episode of the ShipTalk Podcast, host Dewan Ahmed (Principal Developer Advocate at Harness) sits down with Evgeny Ilinykh (Founder of GuidedMind.ai and former Tesla Engineering Manager) to move past the AI hype and get into the engineering reality of Retrieval-Augmented Generation (RAG). If your AI agents are hallucinating, the problem probably isn't your model—it’s your retrieval layer. Evgeny breaks down how to turn the "black box" of LLMs into a transparent, production-ready system that developers can actually trust.

Get started with Grafana Alerting: Link alerts to visualizations

In this tutorial you will learn how to link alert rules to time series panels for better visualization. Don't miss the rest of the "Get started with Grafana Alerting" series! Each part dives into a different feature to help you get the most out of alerting in Grafana.

How to build AI agents with n8n and relaxAI: Live webinar

You have the ideas, now learn how to turn them into production-ready AI agents. Join us on January 21st at 5:00 PM for a live webinar featuring Ben Norris, AI Engineer at Civo, and Sophia McKee, COO at Civo. We will demonstrate how to design, build, and deploy intelligent agents using n8n’s visual workflow automation platform, all powered by secure, UK-hosted infrastructure from relaxAI. You'll learn how to orchestrate tools, APIs, and LLMs to create scalable automations without needing deep coding expertise.

99%+ Accuracy on a Moving Target: Model Deprecation and Reliability with Not Diamond

Shipping systems powered by LLMs would be hard enough if the models stayed the same. But in reality, they don’t. Models get updated and deprecated at a pace traditional software wouldn’t. All while teams are still expected to hit reliability targets that look a lot like traditional SLAs.

Making Azure Cost Management Clearer for MSPs: Forecasting, Visibility & Smarter Optimization

This video breaks down the core challenges MSPs face with Azure cost visibility, forecasting, and anomaly detection and how a smarter approach to optimization helps reduce unexpected spend across multi-tenant environments. If you're an MSP looking to simplify Azure cost management and improve clarity for your customers, this overview is a great place to start.

Migrations and Modernization

Learn how Cortex helps engineering organizations manage migrations and modernization—from moving on-prem systems to the cloud, to refactoring legacy services and adopting new architectures. Cortex provides the visibility, automation, and governance teams need to make complex migrations predictable, measurable, and faster. What you'll learn in this video.