Operations | Monitoring | ITSM | DevOps | Cloud

Solutions Engineers Vanessa Huerta Granda and Emily Ruppe from Jeli, along with Honeycomb’s Field CTO Liz Fong-Jones and SRE Fred Hebert discuss some of our more interesting recent incidents and how we use Honeycomb and Jeli together for incident response.

Blake Irvin and Matouš Dzivjak from SumUp’s Software Engineering team, Honeycomb Solution Architect Michael Sickles and Account Executive Nathan Leary, discuss how SumUp incorporated observability, specifically, SLOs, to identify and resolve issues before they grew into customer-noticeable problems.

Let Honeycomb map out your distributed services

Debugging with logs in distributed systems can be a pain. It’s tough to search raw data looking for a pattern, relating potential causes with other logs, and checking trace and metrics data for more confirmation. Is finding one pattern enough? What if there are other problems? Who knows how many colliding factors are relevant? At Honeycomb, we’re flipping the script on the log search problem. Hear our resident experts, (former Splunk Ninja) Michael Wilde and Andy Dufour, discuss how Honeycomb customers have technically evolved their log analysis process to achieve fast pattern detection, skipping the search grep/search loop entirely.

In this video, you will learn how to quickly get up and running with OpenTelemetry using Helm—plus how to start ingesting data and viewing the results in Honeycomb.

Many teams are wasting far too much time and energy searching through massive amounts of log data trying to find answers to user latency issues. Metrics data doesn’t help either as it only tells you that there is a problem, not where to fix it. This is why Coveo turned to observability. Through implementing observability with Honeycomb, Coveo was able to reduce their user latency by 50 percent.

Ops and DevOps roles as we know them are on their way to becoming extinct—the future is platform engineering. While DevOps engineers typically focus on the application layer, platform engineers focus on the underlying infrastructure layer. Without a solid and reliable platform, it can be challenging to deploy and maintain software applications effectively. This can result in downtime, poor performance, and security vulnerabilities. Platform engineering enables software applications and services to run effectively and efficiently and has a direct impact on the user experience and the success of the entire organization.

In this 3-minute video, you’ll see how Honeycomb’s actionable SLOs can help you get to the source of an issue faster. Using a real production SLO (latency per-event) as an example, we walk you through what exhaustion time alerts are and how to configure them, as well as how to use a heatmap to investigate and take action when things happen.

In this 3-minute video, you’ll learn how to use heatmaps to visualize a large number of events over different time buckets. This video also covers how you can combine heatmaps with Honeycomb’s BubbleUp feature to speed up your debugging workflow.

In this 3.5-minute video, we show you how to find all the details associated with your traces. You’ll also learn how you can navigate and customize the waterfall trace view in Honeycomb.