Jira Service Desk offers a variety of reports to help you track vital metrics, including SLAs, time to resolution, customer satisfaction, and performance trends.

Learn how to set up the email channel in Jira Service Desk so customers can raise requests and reply to agents right from their inboxes.

Managing your move to Atlassian Data Center products takes careful planning. Check out these resources and watch this video for a quick how-to guide detailing the steps involved in deploying Atlassian Data Center offerings for Jira, Confluence, Bitbucket, and more.

Confluence Cloud is an open and shared workspace that empowers you and your team to create, collaborate, and keep all your work in one place. Get a hands-on demo, learn about best practices and how to use Jira Software and Confluence together.

The Jira Ops timeline is great for getting team members up to speed fast during an incident and giving stakeholders a clear record of what’s happening in the response effort.

Jira Ops is a unified incident command center to give IT Ops and DevOps teams a single place for incident response coordination. This video walks you through a full Jira Ops demo, including how to use Jira Ops with your team. And how to manage a full incident workflow, from first alert to resolution and postmortem.

Experience the one day Atlassian DevOps Simulation workshop for your team. The simulation is non technical DevOps 101 training for any organization focused on culture and practices. Useful for any part of your DevOps journey: lay the ground work for a transformation, help a stalled transformation or educated new team member or stakeholders in the value of DevOps.

Check out this short video on how you can kick-off a postmortem directly from Jira Ops.

We're reimagining Jira Software Cloud for the future of software development with a brand new experience. In this on-demand webinar Jira's Head of Product and Head of Product Marketing give an end-to-end demo of the new Jira experience and also discuss best practices and trends that shaped the product.

For the first time, our product management team came together from around the world to learn, share, and collaborate across teams at our inaugural Product Management Craft Conference. See what unfolded and hear more about Atlassian's approach to product management.