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Latest Videos

Be More Productive with Confluence

Whether you're just starting out in Confluence, or working in it every day, join Sven Peters from K15t to discover the "hacks" that will maximize your productivity and make work flow more seamlessly. Transform your content and learn the keyboard shortcuts, layout tricks, automation, and customizations that will make creating beautiful spaces and pages a breeze.

Beyond Jira: The Wall of Work

Over the past few years, Optimizely grew from a single-product company built by a handful of engineers and designers to a multi-product company built by many teams. But, its development processes didn't adapt fast enough to keep up with growth. Engineers had too many dependencies in flight, designers were added too late in the process to be effective, and the highest value work wasn't properly prioritized.

Resolve Incidents Faster: Transforming Your Incident Management Process

Incident response teams are evolving, thanks to DevOps, agile, and today’s demand for always-on services. But, what’s the best way to respond when you’re faced with a complex mix of systems, software, and teams? Is there a way to respond faster, collaborate better, and continuously improve your incident management process?

Beyond IT: How to Use Jira Service Desk for Non-Technical Teams

Service desks have traditionally been used by IT and support teams. However, providing stellar service isn't limited to just those teams. From legal to marketing, managing facilities, and everything in between, teams are being bombarded and interrupted with requests.

DevOps vs. Compliance: A Guide to Having it All

Atlassian product teams use a blend of agile and DevOps practices. But there are still SOX and ISO compliance standards to meet when it comes to change management. What's a modern dev team to do? Join Guy Herbert, Atlassian's IT compliance lead as he shows how we combine peer review and build testing with a new approach to compliance in order to deliver customer value quickly while meeting our compliance obligations.

DevOps Starts by Knowing Your Numbers

If you want your DevOps initiative to take off, be prepared to provide some metrics! IT organizations that can't quantify their risk factors and exposure are likely to make investments in DevOps where it doesn’t matter. After working with several teams that lost their support for DevOps after making automation investments in areas that weren't important, Anne Hungate's “Know Your Numbers” model emerged.