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Resolve Incidents Faster: Transforming Your Incident Management Process

Incident response teams are evolving, thanks to DevOps, agile, and today’s demand for always-on services. But, what’s the best way to respond when you’re faced with a complex mix of systems, software, and teams? Is there a way to respond faster, collaborate better, and continuously improve your incident management process?

Beyond IT: How to Use Jira Service Desk for Non-Technical Teams

Service desks have traditionally been used by IT and support teams. However, providing stellar service isn't limited to just those teams. From legal to marketing, managing facilities, and everything in between, teams are being bombarded and interrupted with requests.

DevOps vs. Compliance: A Guide to Having it All

Atlassian product teams use a blend of agile and DevOps practices. But there are still SOX and ISO compliance standards to meet when it comes to change management. What's a modern dev team to do? Join Guy Herbert, Atlassian's IT compliance lead as he shows how we combine peer review and build testing with a new approach to compliance in order to deliver customer value quickly while meeting our compliance obligations.

How to Create Jira Custom Fields - Demo Den April

Jira Product Manager demonstrates how to create custom fields in Jira Cloud in this month's Demo Den - a monthly feature demo brought to you by the makers of Jira Software Cloud. Nathan Sturgess showcases how to create custom fields in both classic and next-gen. See how much easier it is in next-gen. Also hear the answer to the Spicy Question of the Month: “Is Jira turning into Trello?” (Hint: it’s not).

Jira New Features Demo: Issues, Epics & Watching - Rocket Chat Feb 2019

Jira Product Manager demos three new features in Jira Software Cloud in this month's Rocket Chat - a monthly feature demo brought to you by the Product Managers of Jira Software Cloud. Also hear an update on sub-tasks in the next-gen projects in our Spicy Question of the month segment.

Atlassian Access: Enhanced security for Atlassian cloud products

Atlassian Access provides company-wide security, visibility, and control across all your Atlassian cloud products from one place. Increase security and streamline user management with SAML SSO, automated user provisioning, two-step verification, and password policies. Atlassian Access works across the cloud versions of Jira Software, Jira Service Desk, Jira Core, Confluence, and Bitbucket.