In 2021, having too many monitoring tools doesn't necessarily mean you have 100% uptime. In this ebook, we discuss the gaps in what the industry needs out of an AIOps/APM tool and why current technologies are failing. We will also give a primer on how HEAL bridges these gaps to help you achieve the holy grail of 100% uptime with proactive, preventive AIOps.

For decades, IT teams have relied on on-premises, network-centric approaches to IT management. As these teams have grown to manage more and more cloud- and SaaS-based products for the business users, they have staunchly persisted in their use of legacy management tools. Even the growing mobile, field, and remote workforce has only marginally impacted IT management methods, with most simply finding workarounds to their network-centric systems that leave end-users frustrated and unsatisfied.

In the last year, the dual pressures of accelerating digital transformation and delivering seamless remote experiences have challenged IT teams to fundamentally adapt. Facing constrained budgets, threats from would-be cybercriminals, and a surge in new remote devices, their role has grown both increasingly critical and increasingly complex. NinjaOne's latest report looks at the top challenges and trends impacting IT efficiency. Read the report to learn how manual processes could be costing IT teams time, money, and exposing them to new risk.

Dependence on Microsoft 365 and Teams has never been greater, and the pressure is on for IT teams to deliver exceptional user experiences - anytime, anywhere. The modern workplace sees users connecting from the office, home and pretty much any place in between. This hybrid work model has a significant impact on IT, the network and the overall quality of service perceived by the users.

How do you get the data out of your infrastructure and applications in order to properly observe, monitor, and secure their running states while minimizing overlap, wasted resources, and cost? Many business folks need a broad category of tools in all their environments to solve challenges such as up and down monitoring, metrics, a time series database (TSDB), log analytics, event streaming, security information and event management (SIEM), user behavior analytics (UBA), and data lakes. The answer to the proposed question to solve these hurdles is using an observability pipeline.

The efficiency and scalability that security teams stand to gain from no-code automation is not novel. It's what development teams have been enjoying for years, thanks to the widespread adoption of CI/CD automation tools.

Businesses of all types, and across all verticals, have gone digital-first. This shift enables many benefits, such as greater scalability and speed. But it also amplifies the security and compliance challenges that arise from digital systems. For CISOs, this shift amplifies the need to apply the same level of automation, speed, and business-wide accessibility for security that digitization has brought to other aspects of the business. In short, modern businesses need to adopt a digital-first approach to SecOps itself.

Patch management is one of the most important tasks an IT team undertakes. Businesses spend significant resources on keeping their infrastructure up-to-date, yet more than half of breaches could have been prevented by installing available software and OS patches. We worked with Ninja partners to understand how they use NinjaOne's patch management capabilities and combined their expertise with our own. In this guide we share those insights so new partners can get the most out of patch management.