Operations | Monitoring | ITSM | DevOps | Cloud

Latest Publications

A practical Guide to implementing SRE

This eBook gives you practical steps to implementing SRE practices in an organization that's already invested in DevOps. It outlines the clear benefits and lays out how they can be achieved. Three main topics are covered: Incident Management, Service Level Objectives (SLOs), and SRE Culture. Leveling up these critical aspects of SRE will reap both immediate and long-term benefits.

Designing Open RAN Platforms

As the industry moves into the next phases of the 5G rollout, operators face the need to deliver a greater number of new services, with increased speed, lower latency and strict Quality of Service (QoS), at higher speeds and over more endpoints than ever before. This is the lynchpin for delivering higher quality, more profitable services. Among the many advantages, 5G's inherent virtualization and cloud-native frameworks set the stage for not only hardware-software disaggregation, but also the disaggregation of vendors, promoting best-of-breed Open RAN (O-RAN).

Designing Modern 5G and 4G Core Platforms

As the industry moves to the next phases of the 5G rollout, operators face the need to deliver a greater number of new services, with increased speed, lower latency and strict Quality of Service (QoS), over more endpoints than ever before. Many begin by deploying 5G radio services connected to a 4G Evolved Packet Core (EPC), known as non-standalone (NSA). While NSA can enable higher speed of services, the EPC is not capable of enabling 5G core's (5GC) rich feature set, including QoS-enabled network slices.

Digital Transformation Secrets: Balancing Innovation and Uptime

Providing a superior digital customer experience is a critical component of business success for technology and digital service providers. But an enjoyable, effective, and reliable customer experience demands new IT architectures and places new expectations on the way SREs, development teams, ITOps, executives, and other previously siloed groups work together. And at what costs? To understand, we asked over 300 DevOps, ITOps and business leaders for perspectives.