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Latest Publications

The Wicked Problems Cookbook

IT performance monitoring has long been known to be a wicked problem--- it is highly social in nature (monitoring 'silos'), it has numerous stakeholders (each with different opinions) and is inextricably interconnected within the IT organization, technologies and processes. But while wicked problems are never really 'solved', they are worth addressing. Effective monitoring has the unique ability to help break down walls. To establish real organizational transparency and trust. In fact, an effective monitoring program is fundamental to any continuous improvement effort.

Working in the New Normal

The global shift to remote work in early 2020 resulted in enterprises heavily relying on digital touchpoints, such as Microsoft Teams, to keep the hybrid workplace connected. Without deep visibility into the Teams user experience, IT is left in the dark when it comes to overall Teams performance. So, what can you do to optimize your hybrid workforce's interaction with Microsoft Teams? Download now to see.

Exchange Online Monitoring

Email is the lifeblood of every business great or small. Still maintaining your Exchange installation or moved on to Office 365, you're still on the hook to make sure that everything works correctly. With Office 365, Microsoft can only see what's happening in their datacenters, they can't see end-to-end, your network, or your additional inbound and outbound mail filters and flow. You need to monitor end-to-end.

RDS and RDP Monitoring

Monitor the entire RDS, RemoteApp and VDI stack with continuous login simulation from anywhere in your network. Monitoring Server Based Computing environments with just performance counters isn't enough. To fully evaluate the entire application delivery installation, IT architects must synthetically exercize the components and measure the end-user experience. CloudReady RDP sensors enable logon simulation with no changes to the servers. The RDP sensors capture, read and analyze the screen to record application launch times like a real end-user would.

Auto-Populate Your CMDB With Relevant & Accurate Data. Enable More Automation.

Your configuration management database (CMDB) can be a goldmine of information - but only if it contains the right data. With today's huge volumes of frequently-changing data, discovery and monitoring have become increasingly challenging. Auto-populate and maintain your CMDB with the real-time, contextualized data ScienceLogic captures from your monitored environment. Use the derived insights to drive automation.