Operations | Monitoring | ITSM | DevOps | Cloud

The PagerTree iOS (iPhone) app now supports Critical Alerts bypassing do not disturb and the mute switch! A new version of the PagerTree is available today that adds support for Apple's Critical Alerts.

Today I am excited to announce we have officially shipped PagerTree 4.0! Here are the highlights: This effort has been a year and half in development and I sincerely want to thank each and every one of our customers for the constructive feedback, ideas, and countless hours on Zoom calls. Without you this journey wouldn’t be possible. We are excited to get this major release shipped, just in time for the holidays. You can check out the full details of the upgrade below.

Today I want to show you how to build a polymorphic select box in Ruby on Rails. Seems trivial, but it’s not. Let me show you the way and save you some time.

How available is your website, service, or platform? What must you monitor and measure to ensure availability? How do you translate uptime into availability? This chart has numbers that every Site Reliability Engineer (SRE) should know. Below the chart, you will find answers to commonly asked questions about SRE and associated metrics.

You have identified a data breach, now what? Your Incident Response Playbook is up to date. You have drilled for this, you know who the key players on your team are and you have their home phone numbers, mobile phone numbers, and email addresses, so you get to work. It is seven o’clock in the evening so you are sure everyone is available and ready to respond, you begin typing “that” email and making phone calls, one at a time.

Today we will install Ruby on Rails (RoR) on a Debian Linux operating system (Ubuntu 18.04 LTS). With that said, RoR is compatible with other operating systems with just a few tweaks. This blog will assist you in installing RoR with a simple step-by-step process. Your installation may differ, for other operating systems refer to this site. I am new to developing and have been using Ubuntu 18.04 LTS, a flavor of Debian Linux, for my projects.

In this tutorial, I will show you how to build and deploy a Jekyll static site to AWS S3 + Cloudfront using GitHub Actions. At PagerTree we use GitHub Actions to automate the building and deploying of our marketing site pagertree.com. These days, if you have to do anything manually more than a couple of times, you should probably be automating it. GitHub Actions make it easy to automate software workflows.

We’ve been doing some Ruby on Rails development lately, in preparation for PagerTree 4, and we wanted to put together a Ruby on Rails Cheat sheet. This is a quick reference guide to common ruby on rails commands and usage.

Today, we are excited to announce a new integration - PagerTree Forms! PagerTree Forms are simple (PagerTree hosted) forms that can be made public so your customers can quickly create an alert outside the PagerTree ecosystem. PagerTree Forms also support custom CNAMES so you can host them on your own domain (ex: https://support.example.com). The CNAME option is secured via HTTPS using self signed Let’s Encrypt certificates.

Today, we are excited to announce PagerTree has added support for public calendars! Public calendars allow you to share a team’s on-call calendar with the rest of the world. Public Calendars are available on our Pro and Elite pricing plans. If you don’t already have an account, sign up for a free-trial now. By default, all calendars are private, so to make use of this feature you must enable it.