Today, we are excited to announce PagerTree has added 3 new chatbot services including Mattermost, Microsoft Teams and Google Hangouts Chat (this is in addition to our core Slack notification channel). Chatbots are available on all pricing tiers free of charge! :) If you don’t already have an account, sign up for a free-trial now. Our chatbots are will post alert details to a “channel” of your choice.
Today, we are excited to announce PagerTree now officially supports schedule rotations! A long awaited feature and requested by many customers, with schedule rotations it’s now easier than ever to schedule a list (or “rotation”) of people for full coverage support. Schedule rotations are available on our Pro and Elite pricing plans and are technically a subset of our “recurring schedules” feature.
Today, we are excited to announce PagerTree now officially supports maintenance windows! Long overdue (technically from our 2019 roadmap), with maintenance windows it’s now easier than ever to suppress alerts from integrations during specific time periods.
In this article I will highlight the 6 key docker commands I use on a daily basis while using Docker in the real world. By no means is this an extensive list of commands, I kept it short on purpose so you could use it as a quick reference guide. I’ve also omitted the topic of building images and the commands that are associated with that.
Recently, while working with a customer, I saw a really cool use of PagerTree’s Stakeholder Notifications to send messages into a Slack channel. They did this by using the Slack’s Email to Slack integration along with PagerTree’s Stakeholder notifications. Today I’d like to share with you how they did it.
Today, we are excited to announce PagerTree now officially supports stakeholder notifications! With stakeholder notifications it’s easy to keep executives, product managers, or other individuals informed of the status of ongoing incidents.
Today, we are excited to announce PagerTree now officially supports Broadcast Responses! With PagerTree’s Mass Notification System (MNS) your organization will be prepared to easily communicate with speed and reliability during critical events.
When it comes to Software as a Service (SaaS), incident response and resolution (or there lack-of) is often the make-it-or-break-it moment for your customers that either leaves them enamored with your company culture, or dejected and looking for an excuse to leave.
Whether it’s a scheduled maintenance or an unexpected outage, downtime is time your solutions are out of action and unavailable for use. Long or frequent periods of downtime have significant costs to the company, and ultimately undermine customer trust. So what is MTTR? And how can improving MTTR reduce downtime? Below are four key metrics to get you started.
Mean Time To Response (MTTR) measures how long it takes a first responder to acknowledge an incident since it has occurred. There’s a lot of talk on minimizing MTTR. But take a look at the following data set. Which scenario do you prefer?
