Our product and engineering teams have spent a significant amount of time over the past year working on a new dashboard experience in SentryOne® Portal to give you the upper hand in monitoring your servers and diagnosing performance issues. Providing control over the way data is displayed is one of our most requested features, and we’re excited to satisfy this request with custom charts.

For those who have been keeping up with our series on IT Service Management (ITSM) beyond IT, welcome back! If you’re new to this conversation, it isn’t like a podcast where I’ll send you back to part one, but you may find it helpful to visit the previous recommendations for other internal service providers. Reflecting on 2020, we saw how powerful collaboration in the service desk could be in maintaining users’ productivity and achieving broader business goals.

It’s important to ensure the logging and monitoring of a service is as consistent across environments as the code itself. However, it can be expensive and cumbersome to test the logging functionality with the usual required log exporters, database infrastructure, and processing requirements of normal production-grade solutions.

The SQL Sentry Environment Health Overview (EHO), which is part of the dashboard shown on the Start page, enables you to see all the conditions that have fired alongside the overall health of your database environment. We understand how useful it is to be able to quickly review the health information without having to dig deep into performance data, and we’re excited to announce a few enhancements to the EHO, Events Log, and Actions Log available in the SQL Sentry 2021.1 release.

The command “sudo” is an essential part of Vax, Unix, and Linux operating systems. It’s so intrinsic to how SysAdmins work, many consider “sudo” to be a built-in command and are shocked when they encounter a system where it’s missing. Since its introduction in 1980, it’s been used millions of times a day, on millions of systems, by millions of users around the world.

Websites and web applications are the modern equivalents to storefronts, business cards, road show booths, newspapers, markets, bulletin boards, software installed on the client’s machine, and much more. Being a business-critical component, and sometimes the business itself in the case of SaaS applications, a website or app experiencing any downtime or disruption can have serious financial implications (aka clients and prospects leaving).

Leaders can be categorized, somewhat, by their motivation. I recall an offsite meeting a few years ago that began with everyone contemplating the question, "Why do you lead?" There were about 15 people in the room, and each attendee could be grouped in one of the following categories: Nothing is wrong with any of these categories necessarily. They’re all concepts that can drive either positive or negative outcomes.

Redis is an open source. in-memory data structure store with blazing performance that’s used as a database, cache, and message broker. Redis is licensed under BSD (Berkeley Source Distribution), which means it can be used for free with some minimum use restrictions. It supports a good number of abstract data structures, such as strings, maps, lists, and so on. Redis, which is used as a database to store data, is fast in performance.

Public sector IT departments have undergone sweeping modernization efforts, from virtualization and mobility to cloud computing and digital transformation. At the same time, this challenging period of remote work increases the burden on federal IT teams to ensure staffers can continue working without technical glitches and keep projects on track. The project manager (PM) is an increasingly critical role.

Because of the recent cyberattack, we’ve asked you to update your Orion Platform several times. While these updates are necessary for the safety and performance of your environment, we understand there can be delays due to Change Advisory Boards (CABs), change freezes, and other factors.