Operations | Monitoring | ITSM | DevOps | Cloud

Public sector organizations today face unique challenges in maintaining and optimizing their IT infrastructure and prioritizing efficiency and interoperability. With a mix of modern cloud and legacy systems, ensuring consistent performance, reliability, and security is paramount. To effectively observe across these environments, government agencies need observability tools that are open, flexible, and scalable. OpenTelemetry (OTel) is fast becoming a pivotal part of that flexible toolset.

Observability metrics provide insights into the performance, behavior, and health of applications, systems, and infrastructure — enabling observability practices, which is how a system’s internal state is understood by examining its data. As organizations continue to collect more and more data, observability metrics are a key telemetry signal for observability.

Digital customer experience is no longer a luxury but a necessity for European airlines. It drives customer satisfaction, enhances operational efficiency, and creates a sustainable competitive advantage. As the industry continues to evolve, airlines that prioritise investment in cutting-edge digital technologies and platforms will be better positioned to thrive in a dynamic and demanding market.

Logstash is a powerful tool for ingesting, transforming, and shipping data from various sources. Visibility into Logstash is critical for optimizing performance and troubleshooting issues related to data ingestion. We’ve greatly improved the Logstash integration to display the status of your Logstash nodes and pipelines at a glance. The integration is now powered by Elastic Agent, which queries Logstash monitoring APIs for data that populates managed dashboards.

Advancing digital transformation in government through Search AI and cloud innovation We’re thrilled to share that Elastic has achieved the AWS Government ISV Partner Competency. This prestigious designation recognizes Elastic as an Amazon Web Services (AWS) partner that has proven expertise in delivering high-quality solutions that help government agencies meet mandates, reduce costs, drive efficiencies, and boost innovation.

Elastic Cloud Serverless provides the fastest way to start and scale security, observability, and search solutions — without managing infrastructure. Today, we are excited to announce the technical preview of Elastic Cloud Serverless on Microsoft Azure — now available in the EastUS region. Elastic Cloud Serverless provides the fastest way to start and scale security, observability, and search solutions without managing infrastructure.

Transform your organization's observability strategy with open standards and simplified data collection Modern organizations face an unprecedented observability challenge. As systems grow more complex and distributed, traditional monitoring approaches are struggling to keep pace. With data volumes doubling every two years and systems spanning multiple clouds and technologies, organizations need a new approach to maintain visibility into their operations.

I attended ElasticON recently where we spent the day with our NYC Elastic community, talking about the combined value of vector databases using retrieval augmented generation (RAG) to feed large language models (LLMs) for next-level generative AI (GenAI) results. Elastic’s CTO and Founder Shay Banon kicked off his keynote with an important message: GenAI is not magic.

In the digital era, state and local governments are increasingly tasked with managing vast volumes of data while ensuring compliance with stringent regulatory requirements. These regulations, which can vary significantly depending on jurisdiction, often require the retention of data for extended periods — sometimes ranging from one to seven years.

A look at the expanding roles of SREs and the new skills needed: cost management and AI Imagine the CTO walks into your team meeting and drops a bombshell: "We need to cut our cloud costs by 30% this quarter." As the lead SRE, this might cause a strong reaction — isn’t your job about ensuring reliability? When did you become responsible for the company's cloud bill? If you've had a similar experience, you're not alone. The role of site reliability engineers (SREs) is evolving fast.