Operations | Monitoring | ITSM | DevOps | Cloud

Conquer it with correlation-Part 1: The advanced persistent threat (APT)

Among all the pesky attacks that keep security administrators working late, advanced persistent threats (APTs) are possibly the most lethal. An APT is a long-term, targeted attack which involves stealthily spying on an organization’s network activity or siphoning off sensitive data, as opposed to openly damaging or locking down network resources.

Better functional invoices, new integrations, and more introduced in ServiceDesk Plus MSP 9410

Your trusted MSP service desk software just got a whole lot better with a set of new features and enhancements to take your IT support experience to greater heights. We’re excited to share with you ServiceDesk Plus MSP’s newest release, where we’ve focused on taking what you, as a managed service provider, need for your business to thrive—and make world-class IT support for customers, a reality.

Top metrics to consider while monitoring DynamoDB performance

NoSQL databases have always been regarded as a notch above SQL databases. The primary reason for the soaring popularity of NoSQL databases is their dynamic and cloud-friendly approach to seamlessly processing data across a large amount of commodity servers. With high scalability, availability, and reliability, AWS’s DynamoDB is a great example of a fully-managed NoSQL database.

Five cybersecurity best practices to follow in 2019

Research by Cybersecurity Ventures predicts ransomware alone will cost businesses around the world more than $11.5 billion in 2019. What’s worse, this same study also predicts businesses will experience a cyberattack every 14 seconds by 2019, up from once every 40 seconds in 2016. So what can you do to mitigate the increasing threat of cyberattacks? Here are five IT security best practices that can help.

OpManager doubles the number of device templates, cuts your work in half

Just last month we heard flattering statements about OpManager’s UX, and nothing makes us happier than knowing that our continuous improvements have positively impacted our users. We’re always eager to meet your growing IT infrastructure needs, so we’re happy to introduce a set of 4,000 new device templates. That doubles the number of OpManager device templates to over 8,000, helping you in your goal of comprehensive network management.

How to avoid getting tricked by hackers this Halloween

While everyone prepares for the frights of Halloween, there’s a real evil lurking just out of sight—an imminent threat that grows stronger each passing day. And no amount of burning sage, sprinkling salt, or carrying garlic will ward off this threat. Gather around folks, for in October, not only do we celebrate Halloween, but also National Cybersecurity Awareness Month.

Industry best practices for endpoint security

Lately, hackers on the lookout for vulnerable systems have kept the IT industry busy. While various OS and software vendors strive to keep their users’ data intact by providing timely updates, manually securing endpoints by applying these updates is challenging due to factors such as time, staffing, and IT budgets. To help admins out, we’ve compiled a list of some industry best practices you can implement to stay vigilant against cyberattacks and data theft.

Key metrics for Elasticsearch performance monitoring

Elasticsearch is a highly scalable, distributed, open-source RESTful search and analytics engine that offers log analytics, real-time application monitoring, click stream analytics, and more. Elasticsearch stores and retrieves data structures in real time. It has multi-tenant capabilities with an HTTP web interface, presents data in the form of structured JSON documents, makes full-text search accessible via RESTful API, and maintains web clients for languages like PHP, Ruby, .Net, and Java.

Simplifying security auditing, part 6: Compliance and the cloud

In part 5, we looked at auditing your network device logs. A decade ago, security professionals were primarily concerned about network perimeter and endpoint security. While those concerns are still valid, technological advancements have created new scenarios that need to be addressed.

Are your IT management practices IoT-ready?

2017 was supposed to be the year of the Internet of Things (IoT)—the year that this highly-touted technology matured and started producing tangible results for organizations. However, the last 12 months have left advocates of IoT frustrated. A report from Cisco claims that close to 75 percent of all IoT projects fail, and IoT as a buzzword has been replaced by the likes of artificial intelligence and blockchain. This disheartening news paints a grim picture for IoT.