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11 security best practices for enterprises adopting a work-from-home model (Free e-book)

A majority of companies are moving towards a work-from-home model in an effort to reduce costs and improve operational agility. However, along with these advantages, a remote workforce brings up numerous security concerns. Download this e-book to learn how to secure your network and safely support a remote workforce.

The essentials of monitoring AWS Elastic Load Balancing

AWS Elastic Load Balancing (ELB) dynamically distributes incoming application traffic across multiple EC2 instances and scales resources to meet traffic requirements. Elastic Load Balancing helps optimize the performance of various web and mobile applications by identifying failing EC2 instances before they affect the end-user experience.

ISO/IEC 20000 certification: What it is, why your organization needs it, and how to get it

One of the most important things that customers consider while purchasing a product or service is its credibility. A label that states the product has been tested, analyzed, and certified by an international regulatory body reassures a customer’s purchase decision. This is why organizations today strive to get themselves bench marked, differentiated, and validated. For this, they seek out regulatory bodies that develop and publish international standards.

Key metrics to track to enable remote work and maintain business continuity

Remote work has become the new norm. Organizations are adapting to the current volatile market conditions by amending their business strategies, drafting new business playbooks, and laying down novel policies, all centered around one theme: remote work. This transition to remote work certainly hasn’t been easy and brings with it a unique set of challenges. Shifting business operations to remote environments profoundly impacts an organization’s IT infrastructure and in-house networks.

How to choose the right compliance management software for your business

While keeping data safe from modern cyberthreats is difficult enough, you also have to keep in mind compliance with common regulations, i.e., ensuring your company’s compliance to SOX, which deals with transparency in disclosures from public companies. Nowadays, it’s not enough for businesses to rely on dismissive financial documents that satisfy the intermittent audit; you need to level up your game, and create detailed day-to-day records of activities.

Five worthy reads: How should your business approach multi-cloud adoption?

Businesses are emphasizing remote work options, and workers are now accessing more applications and data from their respective locations using the cloud. Even before opting for the current work-from-home mode, it was predicted that 83 percent of the workload will be on cloud for all enterprise activities. It was also predicted that 73 percent of workers from all the departments will be telecommuting by 2028. Looking at the on-going trend, these are highly likely to happen.

Kubernetes performance monitoring

Kubernetes is an open source-system for managing containerized applications across multiple hosts. It aims to provide a “platform for automating deployment, scaling, and operations of application containers across clusters of hosts.” Originally developed by Google, it is now maintained by the Cloud Native Computing Foundation (CNCF).

Kafka monitoring: Metrics that matter

Kafka is a distributed streaming platform that acts as a publish-subscribe messaging queue by receiving data from various source systems and making it available to various systems and applications in real time. Key advantages for utilizing Kafka are that it provides durable storage, meaning the data stored within it cannot be easily tampered with, and it is highly scalable, so it can handle a large increase in users, workloads, and transactions when necessary.

Speed up ticket resolution in your ServiceDesk Plus help desk with automation

Helping businesses deliver a seamless customer experience and ensure zero downtime has always been a key aspect of ManageEngine ServiceDesk Plus. One of this service desk solution’s powerful integrations is with Site24x7, wherein tickets are logged for specific Site24x7 alerts like Trouble, Critical, and Down. Once the incidents are resolved in Site24x7, their associated tickets are automatically closed in ServiceDesk Plus.

NetFlow Analyzer: Next-level enterprise billing for ISPs

Ever since the work from home (WFH) and study from home (SFH) initiatives became widespread due to the outbreak of COVID-19, there has been a huge effort among organizations to either set up new broadband connections or upgrade existing connections with higher bandwidth speeds. No matter the number of command centers an internet service provider (ISP) might have, keeping up with users’ demands—whether it’s about network speed or volume—can be a colossal undertaking.