Operations | Monitoring | ITSM | DevOps | Cloud

If we look at the last decade, organizations are increasingly championing the movement of employee satisfaction. Customer satisfaction, of course, is one of the quintessential factors for any enterprise to be successful. However, in recent times, enterprises have realized that employee satisfaction is an enabler of customer satisfaction and business success. With the onset of hybrid work models, UEM solutions are more centred towards employee enablement.

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we will explore the rising trend of super apps.

ManageEngine ADAudit Plus is a real-time change auditing and reporting software that fortifies your Active Directory (AD) security infrastructure. With over 250 built-in reports, it provides you with granular insights into what’s happening within your AD, such as all changes made to objects and their attributes. This can include changes to users, computers, groups, network shares, and more.

The primary DNS server hosting a zone or multiple zones acts as an authoritative DNS through which DNS administrators manage zone files and perform DNS changes like adding, deleting, and updating DNS records.

The second decade of the 21st century witnessed an unprecedented paradigm shift in the educational sphere. With the onset of the pandemic, conventional ideas of an educational institution gave way to a far modernized and on-the-go approach. Joining class and listening to teachers’ lectures on Zoom or through Microsoft Teams is now the new norm.

We are thrilled to announce that ManageEngine has been recognized as a Customers’ Choice in the 2022 Gartner Peer Insights ‘Voice of the Customer’: Application Performance Monitoring and Observability report for the fourth time in a row. “We believe this recognition is a testament to our customer-first mentality. For us, appreciation from our customers is one of the greatest compliments we can receive.

Time waits for no one, and the years just seem to fly by. For us at ManageEngine, this year was especially memorable as we turned 20. And, as the best birthday gift ever, you helped us hit the most coveted milestone that many can only dream of achieving. Zoho Corporation, the parent company of ManageEngine, hit $1 billion in revenue earlier this year—and we have only YOU to be thankful for. But, that’s not all.

According to Gartner, the ITOM market is divided into “three mini-suite categories — delivery automation, experience management, and performance analysis.” With business growth becoming reliant on the success of IT operations, managing IT operations to ensure optimal performance, uninterrupted service delivery, and an exceptional user experience is critical for organizations.