What’s better than great support? Live in-app support with a real person when you need it During the last two months we have been rolling out our live chat capability for all Rollbar users regardless of the plan you are on. That's right; you can now speak to a real person from our customer engineering team to help answer your product related question from within the Rollbar application. Our goal is to provide more support channels when you need it without having to wait for an answer.

Rollbar was founded with the belief that done is better than perfect. Building software is complex and it's better to move quickly and manage risk intelligently rather than try to build perfect code. For the past decade, Rollbar has provided peace of mind to hundreds of thousands of developers by monitoring production environments for errors. The tool has been leveraged to find and fix bugs in a fraction of the time and is trusted by the individual developers to at-scale enterprises.

We are pleased to announce that an independent service auditor has certified that Rollbar meets SOC 2 Type II criteria and also SOC3 criteria. This extends our security, data privacy, and compliance certifications. Last year Rollbar was certified to meet SOC Type I to go with our existing ISO 27001 certification. The ISO 27001 standard promotes continuous improvement of security processes and demonstrates our commitment to customer support, customer excellence, and data privacy and security.

Rollbar is adopting the updated Oauth 2.0 flow created by Slack. Slack has revised their access tokens and now allows the Rollbar Slack bot to have its own credentials. This replaces the use of member’s credentials.

Modern software development is a high-pressure affair. Competition means getting to market faster with higher quality code and being able to release software quicker, monitor it and both find and fix problems quickly. By using modern tools and building a new approach and workflow to allow for monitoring, observability, and intelligent and actionable alerts it is possible to achieve faster release cycles with higher code quality.

Adaptive Alerts is a new feature from Rollbar that adds to our reliable, informative and actionable alerts about unexpected issues in monitored applications and services. Adaptive Alerts uses anomaly detection to learn the standard behavior of enterprise applications, and alerts developers about atypical exception rates, reducing unwanted noise.

Following best practices when logging helps make sure they contain the right information when needed. Some common best practices for logging errors in.NET are listed below.

Microservices are an accelerating trend thanks to rousing endorsements from the likes of Google, Netflix, and Amazon. The microservice architecture is advantageous for it’s scalability, agility and flexibility. In contrast, the monolithic approach is the traditional tried-and-true model for building software. It’s much easier to debug and test. But how do you know which approach is best for your organization?

Buying software is often the answer for busy engineering teams in search of a quick solution with minimum aftercare. But while your team may be sure of the problem, how do you go about searching for a product to fix it? Far from being the 'easy option', there is a lot you need to consider before you invest in a bought solution – user experience, cost comparisons, and support features to name a few. Let’s explore some of the considerations when making a good decision.

At Rollbar, we know security matters. Our customers represent the leading technology companies in the world today, and keeping their data secure is our top priority. Look no further than our investment in security and compliance. Rollbar is fully compliant with stringent industry standards like GDPR and HIPAA. We have also received ISO27001, SOC 2 Type 1, and Type 2 compliance certifications to ensure that even the most security-conscious companies can use our SaaS platform.