Operations | Monitoring | ITSM | DevOps | Cloud

As organizations rely more on complex IT systems and cloud-based services, keeping everything running smoothly — and reliably — has become a top priority. That’s where IT service performance monitoring comes in, giving teams the visibility they need to make sure systems stay healthy and responsive. By tracking a range of technical and user-focused metrics, businesses can quickly identify and address issues before they impact operations or end users.

We are proud to announce that Splunk has been named a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms for the third year in a row. In our opinion, our recognition in the Observability category comes on the heels of Splunk being recognized for a tenth consecutive time as a Leader in the 2024 Gartner Magic Quadrant for Security Information and Event Management (SIEM). Splunk was the only vendor named a Leader in both SIEM and Observability for the Gartner Magic Quadrant three times.

Key takeaways In the fast-moving world of CI/CD pipelines, microservice architectures, and container orchestration, software changes rapidly. What exists in a codebase today might be gone next week. At this scale and speed, it’s impossible for development teams to manually track every line of code and every new piece of functionality.

Today’s public sector organizations are tasked with delivering a staggering amount of technology capabilities to support a growing set of digital services, meet IT modernization goals, and continue to protect against a wide range of attack vectors. Cloud technology adoption has played a significant role in ensuring that ongoing IT modernization not only aligns with each organization’s mission-strategic capabilities but also enables efficiencies of scale.

In this blog we are going to address how to use Splunk to monitor security of MCP Servers, a new technology that has been developed by Anthropic and has definitely bridged the use of local applications with Large Language Models (LLMs).

In Part 1, we explored how aligning network visibility with IT service context empowers faster, smarter incident response. But what does this actually look like? Here in Part 2, we’ll go deeper into the challenges of traditional monitoring approaches, and how teams should look to move from fragmented alerts to unified insights – because when ITOps and NetOps can both see the “what” & “why” of the problem, actions become instinct.

In an era where hybrid environments and AI-driven innovations redefine enterprise operations, organizations face increasing complexity, disruption, and vulnerability in their systems. To overcome this growing challenge, Cisco and Splunk are working together to harness the power of AI to help customers ensure that digital resilience is an inherent part of their systems.

Recently, while visiting a friend in a local hospital, I found myself facing a frustrating distraction: trying to pay parking fees using USSD (a mobile text-based system for quick transactions). The service was either painfully slow or not working at all. I wasn’t alone. Other visitors were just as exasperated, and parking attendants stood idle, their handheld devices frozen in endless loading loops.

Splunk recently announced exciting updates and significant modernizations for the upcoming releases of Splunk Enterprise and Splunk Cloud Platform. This blog is the first in a series to help prepare your organization for these changes by exploring upgrade readiness best practices. This first installment will highlight the Splunk Health Assistant Add-On, a vital tool that supplements the Splunk Enterprise Monitoring Console, designed to streamline your transition to the next version of Splunk Enterprise.