Operations | Monitoring | ITSM | DevOps | Cloud

Latest Posts

Sponsored Post

Challenges and Guidelines for Generative AI in companies

In today's rapidly evolving technological landscape, companies continue to explore ways to innovate and stay ahead of the competition. One of the most promising technologies available today for companies is Generative AI, which helps automate creative tasks that were previously only possible through human intervention. The use of Generative AI in companies has grown rapidly over the years due to its numerous benefits such as increased productivity and efficiency while minimizing costs.
Sponsored Post

SmartCenter turns an Autodesk audit into a simple chore

Software vendors routinely ask customers - especially big companies - to audit the usage of their products. Autodesk® is no exception so it came as no surprise when they asked one of our customers, a major Brazilian retailer, to conduct an audit. Thanks to SmartCenter™, by Almaden, Inc., they easily passed with flying colors. Large companies such as online and physical retailers are a prime target for such audits. Most large companies allow easy downloading of commercial software products, yet rarely have the necessary controls in place to easily, and cost-effectively, pass a routine audit.
Sponsored Post

The importance of ITAM for ESG practices

Environmental, Social, and Governance (ESG) practices have emerged as a critical framework for organizations striving to achieve sustainable and responsible business operations. As companies across the globe recognize the urgent need to address environmental, social, and governance issues, the role of Information Technology Asset Management (ITAM) in facilitating these practices has become increasingly evident. In this article, we will delve into the significance of ITAM for ESG practices and explore how it can contribute to creating a better world.
Sponsored Post

AlmaAI - Comprehensive Analysis and Recommendations

AlmaAI®, the family name for the AI features within the Almaden Collective IQ® Business Edition, represents a sophisticated approach to problem analysis and resolution. Driven by cutting-edge technology, such as generative AI, AlmaAI harnesses the power of computer intelligence to detect issue patterns and suggest recommendations for correction. It also helps organize IT priorities to address reported and unreported problems, as well as anticipate needs.

Almaden Again Raises the Bar for Digital Experience Management with Collective IQ®

Almaden, Inc. proudly introduces a transformative upgrade to its flagship product, Collective IQ®. Harnessing the power of Generative AI, these enhancements are designed to significantly elevate Helpdesk effectiveness and efficiency to enable maximum employee productivity and satisfaction using their digital devices and services.
Sponsored Post

Revolutionizing the Digital Employee Experience: Almaden and Selbetti Join Forces in MSP Partnership

In the ever-evolving landscape of digital employee experience (DEX), staying ahead of the curve is not just a competitive advantage but a necessity. Almaden, a pioneer in DEX solutions, is thrilled to announce its exciting new Managed Service Provider (MSP) partnership with Selbetti, a leading player in the managed IT services industry. This strategic alliance is set to reshape the DEX landscape, enhancing the way businesses empower their workforce.
Sponsored Post

Digital Employee Experience: understand what it is and why it is important

In the continuous pulse of digital change, offering an agile and effective employee experience is no longer a goal - now it is the rule. After all, today's competitive marketplace is like a battlefield. It is needed something that catalyzes productivity, saves effort and, above all, satisfies those who make it all happen. This is where the Digital Employee Experience (DEX) comes in, a key that is not just technical, but as a force that amplifies performance, whether in the office or remotely. This is not a superficial concept, but a lever in the hands of leaders who want to transform.

Sponsored Post

Building Exceptional Products: Almaden's Approach

In today's dynamic world of technology and innovation, building products that resonate with customers and stand the test of time is no easy feat. At Almaden, we've cultivated a unique, Customer-Centric Product Design, approach to product development that prioritizes the customer's perspective over mere technological prowess. In this blog post, we'll delve into the core principles that drive our product development process, emphasizing the importance of understanding objectives, agile methodologies, and the modern tools we use to bring our ideas to life.

Sponsored Post

SmartCenter Delivers Digital Experience Insight

Almaden, Inc's IT Asset Management (ITAM) product, SmartCenter™, now takes advantage of tight integration with Almaden's Collective IQ® (CIQ®) solution, focused on Digital Experience Management. A hallmark of SmartCenter™ is its ability to collect, clearly present, and comprehensively manage device and software details pertaining to a company's IT assets. It helps IT to track assets and their effective usage, plan budgets, troubleshoot employee issues, and more. The intent is to create a smoothly functioning, cost-effective digital environment.