Alloy Self-Service Assistant is our integration app that provides self-serve access to Alloy Navigator™ ITSM software from Microsoft Teams. Launched in November 2021, the app has quickly become well-liked by customers who employ multi-channel support. We’ve made several changes to the app’s setup to provide it with additional versatility.
We are delighted to share the immediate availability of the first series of updates to the Alloy Software ITSM/ITAM platform in 2022, including Alloy Navigator Enterprise, Alloy Navigator Express, and Alloy Discovery Enterprise. The maintenance release (2021.2.1) addresses issues reported in previous versions, delivers the latest audit tools, and improves both security and performance.
Catch up on ever-changing software with the new update of Alloy Audit Tools! Empower your Alloy system to detect the latest operating systems and discover the most recent software. The update brings support for the newest OSes and software, and fixes issues reported in previous versions. Please check out the Release Notes for a complete list of changes and upgrade instructions.
We are happy to announce the immediate availability of the 2021.2 release of the Alloy Software ITSM/ITAM platform, including Alloy Navigator Enterprise, Alloy Navigator Express, and Alloy Discovery Enterprise.
In recent years self-service has become an imperative for many businesses. Offering comprehensive self-service options like a customer knowledge base, chat, and community forums plays a huge role in the self-service success. And, maybe even more critically important is unifying those different support channels, so that requests are captured, processed, and responded to within a single system.
We are excited to introduce the immediate availability of our fall 2021 update for Alloy Discovery Enterprise, a comprehensive network discovery and inventory solution. The update improves performance of audit operations, especially in complex network environments, and delivers a friendlier upgrade experience. It includes the latest Alloy Audit Tools with support for Windows 11 and Windows Server 2022 and resolves issues reported in previous versions.
A new cumulative update for Alloy Audit Tools is here! The update adds detection of Windows 11 and Windows Server 2022, among other improvements and bug fixes. The new version also features the added support for both 32- (old) and 64-bit (new) versions of Alloy products, because we have recently upgraded Alloy Navigator and Alloy Discovery to the 64-bit architecture. For a full list of changes and update instructions, please check out the Release Notes.
BLOOMFIELD, N.J., June 24, 2021 (Newswire.com) – Alloy Software, a leading provider of ITSM and ITAM solutions, announced today that The Globee® Awards had named Alloy Software a winner in the 16th Annual 2021 IT World Awards®, in the IT Service Management category. These prestigious global awards recognize software vendors with advanced, ground-breaking products, solutions, and services in all areas of technology and cybersecurity.
Bloomfield, NJ – May 4th, 2021 — Alloy Software, a leading provider of IT Service Management and Asset Management solutions, announced today that it was named the winner of a Gold Stevie® Award in the IT Service Management category in the 19th Annual American Business Awards® today. All judges praised Alloy Software for its achievements and highest customer satisfaction ratings.
Being mobile is in large part about communication. Our app for mobile access to Alloy Navigator™ ITSM platform gives IT people the freedom to communicate with customers and teammates, notify stakeholders, submit approval requests, assign work, and escalate incidents from anywhere, anytime. All those communication tasks typically involve choosing the right person from a list.
