Operations | Monitoring | ITSM | DevOps | Cloud

Discover how incidents and service requests differ in ITIL and why the distinction is vital for IT service management success.

Only a few weeks remain before Microsoft ends support for one of the most widely used operating systems of all time. Are you ready for what comes next?

And how to apply these two concepts to improve service delivery across departments.

This article shares practical tips for using My Calendar in Alloy Navigator to organize tasks, sync with Outlook, and manage work and personal schedules in one place.

This article answers common questions about SOC 2 audits, explaining what they are, why they matter, and what Alloy’s recent certification means for customers.

In this case study, we’ll tell you how Alloy’s solutions have become a key asset in our client’s journey towards digitization.

Streamline your entire loaner asset process—from easy reservations to smooth checkouts and timely returns—to prevent losses and keep your teams confidently equipped.

Discover what network discovery is, why it matters for IT teams, and how Alloy tools automate asset tracking and visibility.

Healthcare asset management integrates technology, data, and medical expertise to track and optimize critical resources, improving efficiency and patient care.

The latest Alloy mobile app updates are here, featuring push notifications in the Alloy Self-Service app and more to keep you productive on the go this summer!