Operations | Monitoring | ITSM | DevOps | Cloud

One of the questions I get asked by Managed Services Providers all the time is: Why do I need N‑central when I can just do everything via Intune? Well, in short, the answer is you can’t do everything via Intune. In today’s increasingly complex IT landscape, managing and securing devices is crucial for organizations of all sizes. Microsoft Intune and N‑able N‑central RMM are two powerful tools that IT professionals often rely on to achieve these goals.

In the previous two blogs, we’ve traced the outline of Zero Trust from philosophy and principles to frameworks and marketing terms. In this blog Pete Roythorne talked to Marc Barry, Co-Founder and Chief Product Officer at Enclave, about how you can get started with Zero Trust Network Access. You can read the previous blogs here: To do this we’re going to use CISA’s Zero Trust Maturity Model as a baseline for understanding.

How are your sales negotiation skills? Do you have a structured negotiation process in place that your MSP follows religiously to help you successfully close more deals? For any sales executive, I don’t think I’m out of line to say that sales negotiations can be a nerve-wrecking experience, as there are so many emotions at play and different paths of execution that can be used. But the end goal is always the same: Get that contract signed as soon as you can.

According to the TSIA ‘State of Managed Services 2023 Report’, managed services was cited as one of the top three growth engines for the technology industry, with a revenue growth rate that was up 23% from 2022. And according to businesswire.com, the global managed services market is expected to reach $311 Billion by 2027.

We all love a bargain—who wouldn’t? But not all great deals are good for business. As tempting as it might be to take advantage of a special product promotion that is being marketed towards us, sometimes it is necessary to take a step back and spend time really thinking about what the ramifications of switching to the lower-priced product could entail.