The vast majority of MSPs in the world are under $2milion in revenue. Breaking through that barrier is not easy. As part of our business transformation program, we see a large number of MSPs that have been going for more than 10 years but can’t seem to push through to the next level. Often these MSP businesses are stuck in the $800k-$2M turnover range with around five to 15 techs working for them.
We understand the relentless demands and challenges that come with running an MSP, particularly when you’re a relatively small business. The constant juggling of client needs, technical issues, and operational tasks can leave little room for strategic planning and growth. However, it’s essential to find the time to work on your business rather than just in it if you want to achieve sustainable growth and success.
One of the things we talk about a lot when discussing the current state of the MSP market is the concept of the Red/Blue Ocean. In this analogy the Blue Ocean represents a market where there are lots of opportunities to grow and do more business; while the Red Ocean represents a saturated market where opportunities are harder to find.
As organizations become increasingly reliant on remote solutions, the choice of a robust remote monitoring and management (RMM) platform becomes paramount for MSPs. But it’s not that simple. With so many options on the market and the whole IT landscape changing rapidly. What should you be looking for when it comes to selecting and RMM. Here are 12 things you should be considering.
BitLocker has long been the standard when it comes to disk encryption for your devices running Microsoft Windows operating systems—particularly on workstations and laptops. It’s designed to protect data by encrypting the entire disk drive on which the OS and user data are stored. This encryption ensures that even if someone physically steals or accesses your computer, they won’t be able to get to the data on the encrypted drive without the appropriate decryption key.
As cyber threats get more sophisticated, cybersecurity becomes a top concern for organizations. In this context, MSPs face an unenviable task: they manage the IT infrastructure and services of multiple customers—often small and medium businesses, which tend to be cybercriminals’ preferred targets. This job is being made even more challenging due to the increased use of Internet of Things (IoT) devices and Bring Your Own Device (BYOD) policies in modern workplaces.
The launch of N-ableMe represents a significant milestone on our journey to ensure our Partners’ interactions with N-able are easy and efficient. We heard your call for simplicity, recognizing that navigating our expanse of resource locations was difficult and time-consuming, and we’ve been hard at work for the past 6 months to make it better.
Keeping employees engaged is a struggle all businesses have to deal with. Managed service providers have a large percentage of technical employees with unique motivators. To engage and retain technical employees, you should keep the following considerations in mind.
At a recent event, I found myself talking to a lot of MSPs about patching and upgrading to Windows 11. So, I thought it would be a good idea to look at this subject in more depth in a blog. We tend to see our MSP partners and their SMB/SME customers fall into two distinct and opposing camps on this: Over the past six months, Microsoft has been making a huge push towards shifting everyone to Windows 11—even by force if necessary.
