Operations | Monitoring | ITSM | DevOps | Cloud

Are Macs more secure? If that’s not the very definition of a clickbait headline, I don’t know what is. Spoiler warning: While I have opinions, I’m not a security expert with multiple certifications or years of experience in the field. So, I won’t take sides as to which operating system is the most secure.

We’re please to announced that we’ve added a Standby Image feature as part of our Cove Data Protection™ solution. This enables us to deliver on the promise of cloud-first data protection as-a-service combined with business-class disaster recovery, by making it easy to create, manage, and report on virtual server images in the partner’s location of choice, ready for fast and flexible disaster recovery, without an expensive proprietary appliance.

It seems that every day we see another ransomware headline. But too often, backup and data protection solutions treat ransomware recovery just like any other type of recovery. The truth is recovery from ransomware has different requirements (and different best practices) than recovery from fire, flood, or hardware failure.

Lead generation continues to be the number-one challenge facing MSPs today. Many of my blog posts to date, along with several of the boot camp sessions I have delivered so far, have been focused on this all-important topic. But what do you do when you get a bite and you now have a prospect that wants to meet with you? How do you structure this critical first meeting so that you can successfully navigate the prospect through the rest of the sales funnel to becoming a signed, closed deal at the end?

Over the years, I’ve spoken with many of our partners that use N-central, and it always amazes me how few leverage custom properties. Often when I explain one or two uses for them, their minds are immediately racing with other potential uses as well, so today we are going to look at some of the many uses for custom properties and how they can benefit the support and service you provide to your clients.

Automation is critical to unlocking efficiencies in your MSP business and helping you grow. By creating scripts and policies that can remediate some of the most common problems your customers face, from enable and monitor bitlocker or checking battery health to monitoring backups, you’re freeing your techs up to deal with bigger issues. This effectively allows you to be able to do more with what you’ve got and take on additional customers without having to employ more techs.

Earlier this month, we were delighted to have been awarded Gold for IT Department of the Year at the American Business Awards®. Last year (2021) was a transformative year for N-able and the award was received for the IT Department’s ability to spin off, revamp, and rebuild a whole IT infrastructure for a brand-new public company and be fully operational within an impressive timeline of only 10 months.