Whether you’re building an SRE team or looking for a job as an SRE, understanding the SRE job description is important. How would you define an SRE job?

Whether you’re building an SRE team or looking for a job as an SRE, understanding the SRE job description is important. How would you define an SRE job?

Distributed software systems have many points of failure. Can the process of chaos engineering help identify problems and gauge resiliency?

In episode 3 of From Theory to Practice, Blameless’s Matt Davis and Kurt Andersen were joined by Liz Fong-Jones of Honeycomb.io and Jean Clermont of Flatiron to discuss two words dreaded by every engineer: technical debt. So what is technical debt? Even if you haven’t heard the term, I’m sure you’ve experienced it: parts of your system that are left unfixed or not quite up to par, but no one seems to have the time to work on. ‍

Blameless just released a new integration to ServiceNow’s incident management ticketing solution. If you are a modern DevOps team moving towards SRE practices and you want to speed the time to incident resolution through streamlined, automated workflows, this is worth investigating.

When things go wrong, we try to learn for the next time. Every incident should be a learning opportunity to make your system more reliable for the future. Luckily with Blameless Reliability Insights, you can see patterns in incidents at a glance, right out of the box. In fact, the ability to tag incidents makes reliability data even more helpful by allowing you to collect granular details about reliability, especially as they pertain to your unique business needs. ‍

Looking into incident response platforms? We discuss what an incident response platform is, what tasks it handles, and the benefits of having one.

I get chills thinking about a line from the first film adaptation of Roald Dahl's Charlie and the Chocolate Factory, Gene Wilder as Wonka nearly whispers it to Charlie, as if it is secret information: We are the music makers, and we are the dreamers of dreams. For me, the quote (taken from a poem by Arthur O'Shaughnessy) is austere: We are the creators of what we create, and what we create becomes what we are.

One of the most powerful ways to prepare for future incidents is to study and learn from patterns in past incidents. Blameless Reliability Insights highlights these patterns for you, with out-of-the-box dashboards that automatically collect and present all types of statistical information about your incidents.