Operations | Monitoring | ITSM | DevOps | Cloud

IT Operations in 2023: Business Services Become a Viable Organizing Principle

Staring down the runway of 2023 and toward 2024, I’m wondering what will become of the digital transformation initiatives that began pre-Covid and accelerated over the past two-plus years. We’re certainly not entering a “stop transforming” period. So, what will transformation look like going forward?

OpenTracing via Jaeger

Within enterprises, it used to be that applications ran on a single server. Owners could directly monitor that discrete machine, conveniently access all the logs they needed, see all the metrics that mattered, and hit the reboot button, without needing to confer with “everyone.” Those days are gone. Modern application architectures stretch the definitions of the words “federated” and “distributed.” We now have distributed applications.

The New Networking Realities in Healthcare

Systems for managing electronic health records (EHRs), clinical decision support, claims and payments, operations, and more are advancing rapidly in the healthcare industry. A more complex and dynamic mix of internal and external networks now play an integral role in patient outcomes. Digital transformation in healthcare is swiftly moving from islands of data to interconnected hybrid environments through critical apps like Epic Systems.

Top Reasons to Embrace a Hybrid Multi-Cloud Strategy

It is not always possible or necessary for an organization to rely solely on cloud resources. For example, requirements might call for on-premises infrastructure for privacy reasons. Alternatively, some organizations might use both on-premises infrastructure and public cloud services provided by companies like AWS, Azure, or Google.

IT Operations in 2023: Mapping IT to Business Goals

Welcome to 2023! As we transition from 2022 — which in many ways was exciting for undesirable reasons such as the lingering pandemic, conflict in Ukraine, and uncertain economic conditions — I am eager to look ahead to anticipate themes that will affect IT or, more specifically, IT Operations. As vendors, customers, and practitioners, we’ve worked in IT through many eras of disruption.

Maximizing Efficiency: How SOAP Can Transform Your Enterprise Automation Strategy

Rajeev Kumar, Automation Product Leader at Broadcom, explores the 2023 Gartner® Market Guide for Service Orchestration and Automation Platforms. He reveals how Automation from Broadcom embraces the concepts of SOAP, driving a modern workload automation strategy.

18 Best Practices for Cloud Automation

Everyone is shifting their workloads to the cloud, but one challenge remains: Workloads need to be automated. Whether they’re employing a cloud-native, cloud server, or hybrid model—IT operations teams need to know what, when, and now also where to automate. Speaking at the recent 2022 Automation Virtual Summit, Dave Kellermanns, Global Advisor for Automation, Broadcom Software explored some lessons learned and best practices for cloud automation. Read on to see some of the highlights.

DX UIM 20.4 CU6: What's New and Why You Should Upgrade Now

For DX Unified Infrastructure Management (DX UIM) customers, upgrading to the latest release has significant benefits – and that’s especially true with the latest version, release 20.4 cumulative update 6 (DX UIM 20.4 CU6). It offers a significant number of enhancements and new capabilities. DX UIM 20.4 CU6 provides teams with several advantages, including enhanced accessibility, improved operational efficiency, and richer insights.

Symantec Edge SWG (formerly ProxySG) Performance Monitoring: Gain Full Observability with DX NetOps and AppNeta

For teams running secure web gateways (SWGs), also referred to as proxies, in today’s complex, dynamic network environments, extensive observability is a must have. Symantec offers a range of flexible deployment options for its SWGs, offering support for cloud, edge, and hybrid approaches. This blog explores a Broadcom solution that provides comprehensive observability for the Symantec edge offering, Symantec Edge SWG (formerly ProxySG).